Service bulletin NTB21-077

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10206313
Published by NHTSA	2022-01-08
Manufacturer's number	NTB21-077
Manufacturer's date	2021-11-22
NHTSA component	SEATS

NHTSA's summary

DRIVERS POWER SEAT IS INOPERATIVE IF YOU CONFIRM The customer states that one or more of the driver (LH) seat controls are (or were) inoperative, AND/OR The windows, sunroof, sunshade and power mirrors are (or were) inoperative. NOTE: A no start condition may also be present. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Inspect the power seat switch wiring harness for damage. 2. Repair any damage found. 3. Install the rubber grommet listed in PARTS INFORMATION.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
NISSAN ALTIMA	2013, 2014, 2015, 2016, 2017, 2018
NISSAN MURANO	2015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2016179	2016-04-25. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB19-071C	2023-04-10. Service bulletin. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-034	2021-05-24. Service bulletin. 2015 Mur ano; Buzz noise from seat with seat climate cointrol heater turned on
NTB16034	2021-05-10. Service bulletin. IF YOU CONFIRM A buzz noise coming from: - The driver seat when the driver seat climate control heater is turned ON. and/or - The passenger seat when the passenger seat climate control heater is turned ON. ACTION Replace the climate controlled seat control unit. - Replace the control unit only for the seat that is making the buzz noise. - Refer to the Electronic Service Manual (ESM), section SE-Seat, for replacement information. See this bulletin for further information.
NTB13052B	2021-05-10. Service bulletin. On certain Model Year 2013 Nissan Altima Sedan vehicles equipped with heated front seats, the seat heating feature may not work as designed. Nissan will conduct a Voluntary Service Campaign by inspecting the seat harnesses and if necessary, install seat sub-harnesses to resolve the issue at no charge for parts or labor. Campain ID: PC212 See this bulletin for further detail.
NTB13007	2021-05-10. Service bulletin. SERVICE INFORMATION If you confirm there is a need to replace the steering wheel switches on an Applied Vehicle for any reason: - Do not replace the driver air bag module. The steering wheel switches are now available as a separate service part. - Refer to the Service Procedure in this bulletin for steering wheel switch removal and installation instructions. See this bulletin for further detail.
PC212OL	2021-05-10. Service bulletin. Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the seat subharnesses on certain 2013 Nissan Altima Sedan vehicles equipped with heated front seats.
PC212	2021-05-10. Service bulletin. Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the seat subharnesses on certain 2013 Nissan Altima Sedan vehicles equipped with heated front seats.
NTB19-004a	2019-12-06. Service bulletin. 2015-2019 MURANO AND 2016-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-004	2019-02-19. Service bulletin. 2015-2019 MURANO AND 2016-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: - Heating and cooling features do not operate And - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
REVISION 1-PC657	2019-01-07. Service bulletin. Front Passenger Seatback Voluntary Service Campaign REVISED November 16, 2018 Please discard earlier versions of this bulletin. The announcement from October 5, 2018 has been revised to include the following: The following parts are no longer on restriction and may be ordered via normal ordering process beginning November 16, 2018. - 87600-9HT0B Seatback (Beige/C) - 87600-9HT2A Seatback (Charcoal/G) - 87600-9HU1C Seatback (Sport Interior/Z) Parts currently on order in DBS will be fulfilled