Service bulletin TSB160040

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10205005
Published by NHTSA	2021-12-20
Manufacturer's number	TSB160040
Manufacturer's date	2015-12-21
NHTSA component	ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION

NHTSA's summary

GT350-R Drive selecftable suspension malfunction service required message with DTC C103E - Built on 11/01/2015 and through 12/21/2015

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Suspension

Trouble codes named

C103E

Vehicles listed
FORD MUSTANG	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V572000	2025-09-03. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
22V082000	2022-02-16. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB23-01	2023-08-03. Service bulletin. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
SB 23-01	2023-08-02. Service bulletin. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.
SSM 49217	2020-10-06. Service bulletin. Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM with the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14B291 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 19-2273	2019-10-04. Service bulletin. Some 2015-2017 Mustang vehicles may experience an inoperative rear parking aid camera, luggage compartment lamp, luggage compartment lid release and/or poor satellite radio reception. This may be due to damage to the 14A005 harness in the area of the right side luggage compartment lid hinge. This concern may be accompanied by diagnostic trouble codes (DTCs) B115E, C1001, and B1A89. To resolve the condition, follow the Service Procedure steps to inspect and repair the wiring harness.
SSM 48049	2019-07-08. Service bulletin. Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a Pre-Collision Assist Not Available, Collision Warning Not Available, and/or Adaptive Cruise Fault message present in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) U3000:49 present in the cruise control module (CCM). To resolve the condition, reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 9E731 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 46947	2018-01-29. Service bulletin. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
TSB 17-2068	2017-08-01. Service bulletin. Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from -5 Å'C to 5 Å'C (23 Å'F to 41 Å'F). This maybe due to a temperature dependent issue within the APIM crystal oscillator circuitry. Follow the Service Procedure steps to correct the condition.
SSM 45947	2017-02-13. Service bulletin. SOME 2016 - 2017 MUSTANG GT350-R VEHICLES MAY DISPLAY DRIVER SELECTABLE SUSPENSION MALFUNCTION SERVICE REQUIRED IN THE INSTRUMENT PANEL CLUSTER MESSAGE CENTER ALONG WITH DTC C103E:00 WHEN DRIVING WITH THE SPACER BLOCKS REMOVED AND LESS THAN 160 KM (100 MILES) ON THE ODOMETER. CHECK THE VEHICLE DYNAMICS MODULE (VDM) FOR THE LATEST CALIBRATION USING INTEGRATED DIAGNOSTIC SYSTEM (IDS). MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. RAISE THE VEHICLE ON A HOIST, REFER TO WORKSHOP MANUAL (WSM), SECTION 100-02. SUSPENSION MUST BE UNLOADED WITH THE WHEEL/TIRE ASSEMBLIES HANGING DOWN. PERFORM THE RIDE HEIGHT SENSOR CALIBRATION ROUTINE. FOLLOW THE INSTRUCTIONS IN THE IDS SCAN TOOL.