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Service bulletin SM 62-2021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10200451
Published by NHTSA2021-09-02
Manufacturer's numberSM 62-2021
Manufacturer's date2021-08-10
NHTSA componentEQUIPMENT

NHTSA's summary

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
VOLKSWAGEN ID.42021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V3440002024-05-15. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VWM14022024-04-22. Service bulletin. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
9114042024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only)
V9124032072988_22024-04-04. Service bulletin. Infotainment message repeatedly appears. By confirming message several user setting are reset. Message something reoccurs.
SM 15-20242024-04-04. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V9124032072988_12024-03-06. Service bulletin. Erroneous Infotainment message repeating. Update Infotainment programming.
V4521012062957-42024-01-04. Service bulletin. To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
V9323062071699_12023-11-06. Service bulletin. Explain the reason for not removing the dielectric adhesive tape from the high voltage battery connector.
V0018092053065_42023-10-05. Service bulletin. Safety Related Inquiry and Reporting
SM 47-20232023-10-05. Service bulletin. This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
SM 42-20232023-10-05. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.