Service bulletin VWM1402
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10253474 |
| Published by NHTSA | 2024-04-22 |
| Manufacturer's number | VWM1402 |
| Manufacturer's date | 2014-06-25 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals
| VOLKSWAGEN ARTEON | 2019, 2020, 2021, 2022, 2023 |
|---|---|
| VOLKSWAGEN ATLAS | 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| VOLKSWAGEN ATLAS CROSS SPORT | 2020, 2021, 2022, 2023, 2024 |
| VOLKSWAGEN BEETLE | 2015, 2016, 2017, 2018, 2019 |
| VOLKSWAGEN BEETLE CONVERTIBLE | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| VOLKSWAGEN CC | 2015, 2016, 2017 |
| VOLKSWAGEN E-GOLF | 2015, 2016, 2017, 2018, 2019 |
| VOLKSWAGEN EOS | 2015, 2016 |
| VOLKSWAGEN GOLF | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| VOLKSWAGEN GOLF ALLTRACK | 2017, 2018, 2019 |
| VOLKSWAGEN GOLF R | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| VOLKSWAGEN GOLF R | 2016, 2017, 2018, 2019, 2020 |
| VOLKSWAGEN GOLF R | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| VOLKSWAGEN GOLF R | 2022, 2023, 2024 |
| VOLKSWAGEN GOLF SPORTWAGEN | 2015, 2016, 2017, 2018, 2019 |
| VOLKSWAGEN GTI | 2015 |
| VOLKSWAGEN GTI | 2016 to 2024 |
| VOLKSWAGEN ID.4 | 2021, 2022, 2023, 2024 |
| VOLKSWAGEN JETTA | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| VOLKSWAGEN JETTA HYBRID | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| VOLKSWAGEN PASSAT | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| VOLKSWAGEN TAOS | 2022, 2023, 2024 |
| VOLKSWAGEN TIGUAN | 2015, 2016, 2017, 2018, 2019 |
| VOLKSWAGEN TIGUAN | 2021, 2022, 2023, 2024 |
| VOLKSWAGEN TIGUAN LIMITED | 2018 |
| VOLKSWAGEN TOUAREG | 2015, 2016, 2017 |
| VOLKSWAGEN redundant US JETTA | 2020 |
| VOLKSWAGEN redundant US PASSAT | 2020 to 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2024274 | 2024-05-15. Label |
|---|---|
| 24V344000 | 2024-05-15. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER |
| 2023602 | 2023-11-08. Accessories |
| 22V514000 | 2022-07-20. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| 22V086000 | 2022-02-16. EQUIPMENT:OTHER:LABELS |
| 2020353 | 2020-08-04. Label |
| 20V372000 | 2020-06-24. EQUIPMENT:OTHER:LABELS |
| 2019158 | 2019-03-28. Label |
| 19V241000 | 2019-03-27. EQUIPMENT:OTHER:LABELS |
| 17V352000 | 2017-05-31. EQUIPMENT:OTHER:LABELS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| VIN4APIN20240408 | 2024-05-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection |
|---|---|
| VWM1406 | 2024-04-22. Service bulletin. Volkswagen Care Maintenance Plans Claim Coding (Volkswagen Care and Volkswagen Care Plus) |
| VWM1404 | 2024-04-22. Service bulletin. Volkswagen Carefree Maintenance Program ? VW e-Golf Model Year 2015 and Newer |
| VWM1401 | 2024-04-22. Service bulletin. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines |
| 911410 | 2024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only) |
| 911405 | 2024-04-15. Service bulletin. Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information |
| 911404 | 2024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only) |
| TT971402 | 2024-04-08. Service bulletin. Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System) |
| TT911404 | 2024-04-08. Service bulletin. Entertainment Center MDI Cables |
| VIN4APIN20240327 | 2024-04-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states windshield has a visual imperfection Customer states the sunshade doesn't operate/bound up |