NHTSA recall 24V344000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V344000 |
| Manufacturer's number | 919A |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2024-05-15 |
| Owners notified | 2024-12-20 |
| Component | EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER |
| Units potentially affected | 79965 |
| Part numbers | 10A.035.8**.* |
| Report | Quarterly report 7, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-29 |
| Vehicles in the campaign | 79965 |
| Reported remedied | 72977 (91%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
What can happen
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
The remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2021 VOLKSWAGEN ID.4 | |
|---|---|
| 2022 VOLKSWAGEN ID.4 | |
| 2023 VOLKSWAGEN ID.4 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| V9422022066761_3 | 2024-10-09. Service bulletin. Inspecting sensors for damage |
|---|---|
| V9124042073255_1 | 2024-04-04. Service bulletin. The ID.S version shown on the display will remain unchanged until ID.S 3.5. The actual ID.S version of the vehicle is achieved through the valid software version and configuration of each control unit and is established independently from the version shown on the display. |
| V0122062068173_2 | 2024-04-04. Service bulletin. During vehicle inspection, maintenance, or repair, one or more of the diagnostic trouble codes (DTCs) are found to be logged in various control units (static or sporadic). Updated to include applicable PR code, relevant DTCs and symptom codes, and ODIS tester requirement. |
| DC_OTA_20240214 | 2024-03-06. Service bulletin. Get your Volkswagen ID.4 ready for over-the-air software updates - Reminder |
| Dealer OUH1 | 2024-01-04. Service bulletin. OUH1 - Over-the-Air (OTA) Software Update (SW Level 3.2.12) Software Installation Not Successful |
| DC_OUH1_email2 | 2024-01-04. Service bulletin. OUH1 - Over-the-Air (OTA) Software Update (SW Level 3.2.12) Software Installation Not Successful |
| VIN4APIN20230914 | 2023-10-05. Service bulletin. Customer states MIL-on, P2402 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0461 stored in ECM memory Customer states noise while driving Customer states sun visor is loose/broken Customer states seat memory is inoperative Customer states driver’s seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states seat belt won't retract |
| V912301_2069239 | 2023-02-07. Service bulletin. Resetting the inspection service test plan for instrument cluster display. |
| DC_97FY_pause_2 | 2023-02-07. Service bulletin. Update Regarding MY 21 ID.4 Software Service Action |
| DC_97FY_pause | 2023-02-07. Service bulletin. Update Regarding MY 21 ID.4 Software Service Action |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.