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Service bulletin SSM 49980

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10199514
Published by NHTSA2021-08-02
Manufacturer's numberSSM 49980
Manufacturer's date2021-07-26
NHTSA componentELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

NHTSA's summary

Some 2020-2021 Explorer/Aviator/Corsair vehicles may exhibit an intermittent blue screen on the center infotainment display for one or more cameras when the 360 degree camera view is activated. To correct the condition, reprogram the image processing module B (IPMB) using the latest software level of the appropriate Ford diagnostic scan tool. Once complete, perform the 360 degree camera alignment procedure. Refer to Workshop Manual (WSM), Section 413-13. For claiming, use causal part 19H405 and applicable labor operations in the Service Labor Time Standards (SLTS) Manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system

Vehicles listed
FORD EXPLORER2020, 2021
LINCOLN AVIATOR2020, 2021
LINCOLN CORSAIR2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V1230002026-03-03. BACK OVER PREVENTION:SOFTWARE
20260052026-01-09. Electrical
25V7890002025-11-14. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20255542025-10-10. Electrical
25V5100002025-08-08. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
25V4420002025-06-27. BACK OVER PREVENTION:SOFTWARE
25V3490002025-05-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V1590002025-03-14. BACK OVER PREVENTION:SOFTWARE
25V0480002025-01-31. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
24V9540002024-12-20. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 26-23252026-10-05. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a front courtesy lamp that is inoperative. This may be due to a concern with the front courtesy lamp light module.
TSB 26-23952026-09-01. Service bulletin. This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ-4A015-B to L1MZ-4A015-B. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Harsh engagement Delayed engagement Harsh shift Delayed shift Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as ne
26N152026-09-01. Other. Customer Satisfaction Program 26N15 Certain 2020-2026 Model Year Escape and 2021-2026 Model Year Corsair Plug-in Hybrid Electric Vehicles (PHEV) – High Voltage Battery Replacement
SSM 550692026-08-11. Service bulletin. Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (LJ6Z-5452118-B) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel > General Procedures > Inspection and Replacement of the Roof Opening Panel Shield Clip.
SSM550592026-08-03. Service bulletin. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the belt integrated starter generator (BISG). For vehicles with this condition, follow the necessary Pinpoint Test in Workshop Manual (WSM), Section 303-06 for DTC P0A1E and repair the vehicle as directed. Note that previous replacement of the BISG does not negate the need for subsequent BISG replacements if directed to do so by the appropriate Pinpoint Test diagnostics. Engineering is investigating this BISG quality concern. Monitor PTS for updates regarding this investigation.
26E042026-08-03. Emissions. NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update
SSM 547952026-05-08. Service bulletin. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
23B642026-04-30. Other. Customer Satisfaction Program 23B64 Certain 2020-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energy Control Module (BECM) Software Update
SSM 547202026-04-10. Service bulletin. Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
24L10 S12026-04-07. Other. Certain 2021-2025 Model Year Corsair Vehicles- Flat Tow Rating Change On the affected vehicles, documentation in the owner’s manual incorrectly states that 2021 – 2025 Corsair PHEV (Plug-in Hybrid Electric Vehicles) can be recreationally flat towed. You cannot recreationally flat tow these vehicles with all wheels on the ground because damage to the powertrain may occur. All 2023-2025 model year vehicles will require dealers to perform a software update to the Accessory Protocol Interface Module (APIM) to install an updated digital owner’s manual. This action may require updates to other modules on the vehicle to receive the correct software.