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Service bulletin PIT5214E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10197286
Published by NHTSA2021-06-14
Manufacturer's numberPIT5214E
Manufacturer's date2021-05-07
NHTSA componentSUSPENSION

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
BUICK CASCADA2016, 2017, 2018
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018
BUICK ENVISION2016, 2017, 2018
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BUICK LUCERNE2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018
CADILLAC CT62016, 2017, 2018
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CADILLAC CTS-V2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CADILLAC ESCALADE ESV2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018
CADILLAC ESCALADE EXT2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2010, 2011
CADILLAC STS2012
CADILLAC XT52017, 2018
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET 35002016
CHEVROLET 4500HD2017, 2018
CHEVROLET 5500HD2017, 2018
CHEVROLET AVALANCHE2010, 2011, 2012, 2013
CHEVROLET AVEO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET BOLT EV2017, 2018
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2012 to 2018
CHEVROLET CAPTIVA SPORT2010, 2011
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEYENNE2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2010
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2014
CHEVROLET COLORADO2015, 2016, 2017, 2018
CHEVROLET CORVETTE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET N3002014 to 2016
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2017
CHEVROLET S102016 to 2018
CHEVROLET SILVERADO 15002010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET T SERIES2010
CHEVROLET TAHOE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TRAILBLAZER2017 to 2018
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET W-SERIES2010
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC CANYON2010, 2011, 2012
GMC CANYON2015, 2016, 2017, 2018
GMC G VAN BUS2010
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC TOPKICK2010
GMC W-SERIES2010
GMC YUKON2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC YUKON DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018
HUMMER H22010
HUMMER H32010
ISUZU T SERIES2010
PONTIAC G32010
PONTIAC G32011
PONTIAC G52010
PONTIAC G52011
PONTIAC G62010
PONTIAC G82010
PONTIAC SOLSTICE2010
PONTIAC VIBE2010
SAAB 9-52010
SATURN ASTRA2010 to 2011
SATURN AURA2010
SATURN OUTLOOK2010
SATURN OUTLOOK2011
SATURN SKY2010
SATURN VUE2010
SATURN VUE2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20260892026-02-26. Suspension
26V1130002026-02-26. SUSPENSION:REAR
20217852021-12-22. Suspension
21V00F0002021-12-22. SUSPENSION:REAR
20215102021-08-12. Suspension
21V6330002021-08-12. SUSPENSION:REAR
20213942021-06-24. Suspension
21V4730002021-06-24. SUSPENSION:REAR
20V7640002020-12-21. SUSPENSION:REAR
20206152020-12-10. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
18-NA-3152025-05-01. Service bulletin. This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
05-03-07-009L2025-03-08. Service bulletin. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
21-NA-1382025-02-19. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
17-NA-0872024-10-29. Service bulletin. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
21-NA-1382024-07-20. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
10-03-10-001G2024-06-18. Service bulletin. This informational bulletin provides information on Wheel Balancer Mounting Instructions.
15-00-89-004G2024-05-15. Service bulletin. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.