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Service bulletin Altima Maxima Lo

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10195349
Published by NHTSA2021-06-08
Manufacturer's numberAltima Maxima Lo
Manufacturer's date2021-05-26
NHTSA componentSUSPENSION

NHTSA's summary

Rear Lower Suspension Link Warranty Extension Dealer Notification In October 2019, Nissan launched a Voluntary Service Campaign (P9324) on MY2013 Nissan Altima vehicles registered in high road-salt-usage states (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin). In the interest of customer satisfaction, Nissan is providing a warranty extension to certain MY2013 Nissan Altima vehicles that were not included in P9324 and certain MY2014-2018 Nissan Altima and MY2016-2018 Nissan Maxima vehicles in all states. On some affected vehicles, one of the rear lower suspension links may corrode and separate at the bushing joint area. Customers may notice a knocking or rattling noise from the rear of the vehicle or observe wheel misalignment on the rear wheel(s) if the link separates. Owners of eligible vehicles will receive a notification indicating their eligibility for the following: •Warranty extension for the rear lower suspension links of 84 months and unlimited miles to their current 36 month/36,000 mile New Vehicle Limited Warranty for a total of 120 months warranty coverage (without regard to mileage). •This warranty extension will allow for a one-time replacement of the rear lower suspension links with new parts and a four-wheel alignment if parts are cracked or broken. Voluntary Service Campaign (P9324) on MY2013 Nissan Altima vehicles registered in high road-salt-usage states will continue. What Dealers Should Do: 1.Verify if vehicles are eligible for this Warranty Extension using the warranty extension page of Service Comm. 2.Dealers should remedy any eligible vehicles subject to this warranty extension to ensure customer satisfaction using Technical Field Bulletin NTB21-045.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
NISSAN ALTIMA2013, 2014, 2015, 2016, 2017, 2018
NISSAN MAXIMA2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
12V4940002012-10-10. SUSPENSION; STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB99-001F2022-01-08. Service bulletin. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-0452021-06-12. Service bulletin. 2013-2018 ALTIMA AND 2016-2018 MAXIMA; REAR SUSPENSION LOWER LINK IF YOU CONFIRM The customer experiences a knocking or rattling noise from the rear of the vehicle, Or The rear wheel and tire assemblies have a large amount of positive camber. ACTION Replace both rear lower links.
NTB16007A2021-05-10. Service bulletin. IF YOU CONFIRM A vibration is felt in the center console armrest pad, seat base and steering wheel that is accompanied by a droning sound. - Only while driving (does not occur at idle). And - With engine RPM at approximately 1,600 to 1,800. ACTION Remove two rubber "front exhaust tube hangers" shown in Figure 1 that support the rear of the center exhaust tube. IMPORTANT: Vehicles built after the Applied VIN and Date are no longer equipped with exhaust hangers installed in these locations. See this bulletin for further detail.
NTB150252021-05-10. Service bulletin. SERVICE INFORMATION Some of the wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the 2013-2015 Altima Sedan Electronic Service Manuals are incorrect. Updated Electronic Service Manuals will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the updated service information hyperlinked in this bulletin.
NTB12090A2021-05-10. Service bulletin. IF YOU CONFIRM - There is a drumming noise from the right front Strut Tower area when the Steering Wheel is being turned to the left and while moving at under 15 MPH, and/or - A witness mark is present as shown in Figures 1 and 2 on page 2. ACTION - Replace the right front strut Coil Spring with the model specific part listed on page 3 under PARTS INFORMATION. - Repair witness mark with SERVICE PROCEDURE on page 2 to prevent corrosion. NOTE: Refer to the Electronic Service Manual (ESM) for the correct procedure for replacement of the coil spring. Please see this bullletin for further details.
NTB00033E2021-05-10. Service bulletin. SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
NTB13040A2021-05-10. Service bulletin. IF YOU CONFIRM: A rattle or groan type noise is coming from the right front strut tower / engine area when: - An applied vehicle is traveling at 20 - 40 MPH AND / OR - The engine is running at 1,400 - 1,500 RPM AND - The generator (alternator) is the source of the noise. NOTE: This noise may be misdiagnosed as CVT or heat shield related. ACTION: Replace the alternator with the one listed in PARTS INFORMATION. - Refer to the M ELECTRICAL & POWER CONTROL > CHG Charging System section of the Electronic Service Manual (ESM). See this bulletin for further detail.
NTB12060B2021-05-10. Service bulletin. SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather, Travel Link Weather OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
NTB99001A2021-05-10. Service bulletin. SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
NTB99-001e2021-03-06. Service bulletin. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.