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Service bulletin NTB99-001e

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10188377
Published by NHTSA2021-03-06
Manufacturer's numberNTB99-001e
Manufacturer's date2021-02-12
NHTSA componentSUSPENSION

NHTSA's summary

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
NISSAN 200SX1991
NISSAN 200SX1995, 1996, 1997, 1998
NISSAN 200SX1999
NISSAN 200SX2001
NISSAN 240SX1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999
NISSAN 300ZX1991, 1992, 1993, 1994, 1995, 1996
NISSAN 350Z2003, 2004, 2005, 2006, 2007, 2008, 2009
NISSAN 370Z2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
NISSAN ALTIMA1992
NISSAN ALTIMA1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN ALTIMA HYBRID2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
NISSAN ALTRA1998
NISSAN ALTRA2000
NISSAN ALTRA2002
NISSAN CUBE2009, 2010, 2011, 2012, 2013, 2014
NISSAN CUBE2015 to 2016
NISSAN D211991 to 1997
NISSAN DUALIS2007 to 2008
NISSAN EQUATOR2009
NISSAN FRONTIER1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN HYPERMINI2000 to 2001
NISSAN JUKE2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN KICKS2018, 2019, 2020, 2021
NISSAN KING CAB1994 to 1995
NISSAN LEAF2010
NISSAN LEAF2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN MAXIMA1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
NISSAN MAXIMA2015
NISSAN MAXIMA2016, 2017, 2018, 2019, 2020, 2021
NISSAN MURANO2003, 2004, 2005, 2006, 2007
NISSAN MURANO2008
NISSAN MURANO2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN MURANO HYBRID2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NV2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN NV15002012 to 2014
NISSAN NV15002016 to 2021
NISSAN NV2002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN NV200 TAXI2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NV25002012 to 2021
NISSAN NV35002012 to 2013
NISSAN NV35002015 to 2019
NISSAN NV35002021
NISSAN NX1991, 1992, 1993
NISSAN PATHFINDER1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN PATHFINDER HYBRID2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PICK UP XE1996, 1997 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PULSAR1990
NISSAN QUEST1991 to 1992
NISSAN QUEST1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002
NISSAN QUEST2004, 2005, 2006, 2007, 2008, 2009
NISSAN QUEST2010
NISSAN QUEST2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN ROADSTER2014 to 2015
NISSAN ROGUE1999
NISSAN ROGUE2007
NISSAN ROGUE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN ROGUE HYBRID2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN ROGUE SPORT2017, 2018, 2019
NISSAN SENTRA1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN SERENA2001
NISSAN STANZA1991, 1992
NISSAN STANZA1993 to 1996
NISSAN TERRANO2000 to 2001
NISSAN TITAN2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
NISSAN TITAN2017, 2018, 2019, 2020, 2021
NISSAN TITAN XD2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN TITAN XD2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
NISSAN VERSA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN VERSA NOTE2014, 2015, 2016, 2017, 2018, 2019
NISSAN XTERRA1999
NISSAN XTERRA2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
NISSAN XTERRA2016
NISSAN redundant NV2015
NISSAN redundant ROGUE SPORT2020 to 2021
NISSAN DIESEL UD11001994
NISSAN DIESEL UD13001992 to 1998
NISSAN DIESEL UD14001992 to 1994
NISSAN DIESEL UD18001998 to 2001
NISSAN DIESEL UD18002003
NISSAN DIESEL UD20001992 to 1993
NISSAN DIESEL UD20001995 to 2001
NISSAN DIESEL UD20002003
NISSAN DIESEL UD23001998 to 2001
NISSAN DIESEL UD23002003
NISSAN DIESEL UD26001998 to 2000
NISSAN DIESEL UD26002002
NISSAN DIESEL UD28001992 to 1993
NISSAN DIESEL UD28001995 to 1999
NISSAN DIESEL UD30001992 to 1999

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20213502021-05-28. Suspension
21V4020002021-05-27. SUSPENSION:REAR:AXLE:SPINDLE; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
20211442021-03-15. Suspension
12V4940002012-10-10. SUSPENSION; STEERING
12V4620002012-09-20. SUSPENSION:FRONT:HUB
11V3710002011-07-19. SUSPENSION
11V2440002011-04-20. SUSPENSION:FRONT; STEERING:COLUMN
20101592010-05-26. Suspension
10V2080002010-05-14. SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
09V3580002009-09-16. SUSPENSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB23-078B2024-07-29. Service bulletin. VOLUNTARY SAFETY RECALL CAMPAIGN 2020-2022 SENTRA; INNER TIE ROD INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2020-2022 Sentra vehicles to replace both inner tie rods. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23B3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
NTB23-0782024-07-29. Service bulletin. REVISION 4 Please discard earlier versions of this bulletin. The announcement from July 2, 2024 has been revised to include the following: • The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning August 9, 2024 • Parts on order in DBS will be fulfilled
NTB23-078B2024-07-10. Service bulletin. REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 18, 2024 has been revised to include the following: • Parts for this campaign will continue to remain on restriction until further notice. • Continue to order parts via DBS and orders will be filled as quickly as parts are received. • The parts availability condition will be closely monitored.
NTB23-078B2024-07-10. Service bulletin. VOLUNTARY SAFETY RECALL CAMPAIGN 2020-2022 SENTRA; INNER TIE ROD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-045A2023-04-10. Service bulletin. RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB99-001F2022-01-08. Service bulletin. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-0452021-06-12. Service bulletin. 2013-2018 ALTIMA AND 2016-2018 MAXIMA; REAR SUSPENSION LOWER LINK IF YOU CONFIRM The customer experiences a knocking or rattling noise from the rear of the vehicle, Or The rear wheel and tire assemblies have a large amount of positive camber. ACTION Replace both rear lower links.
NTB09-055A2021-06-11. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2009 FRONTIER AND XTERRA; TORSION TUBE WELD Service Campaign ID # PC007 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC007. • Discard all previous versions of NTB09-055.
Altima Maxima Lo2021-06-08. Service bulletin. Rear Lower Suspension Link Warranty Extension Dealer Notification In October 2019, Nissan launched a Voluntary Service Campaign (P9324) on MY2013 Nissan Altima vehicles registered in high road-salt-usage states (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin). In the interest of customer satisfaction, Nissan is providing a warranty extension to certain MY2013 Nissan Altima vehicles that were not included in P9324 and certain MY2014-2018 Nissan Altima and MY2016-2018 Nissan Maxima vehicles in all states. On some affected vehicles, one of the rear lower suspension links may corrode and separate at the bushing joint area. Customers may notice a knocking or rattling noise from the rear of the vehicle or observe wheel misalignment on the rear wheel(s) if the link separates. Owners of eligible vehicles will receive a notification indicating their eligibility for the following: •Warranty extension for the rear lower suspension links of 84 months and unlimited miles to their current 36 month/36,000 mile New Vehicle Limited Warranty for a total of 120 months warranty coverage (without regard to mileage). •This warranty extension will allow for a one-time replacement of the rear lower suspension links with new parts and a four-wheel alignment if parts are cracked or broken. Voluntary Service Campaign (P9324) on MY2013 Nissan Altima vehicles registered in high road-salt-usage states will continue. What Dealers Should Do: 1.Verify if vehicles are eligible for this Warranty Extension using the warranty extension page of Service Comm. 2.Dealers should remedy any eligible vehicles subject to this warranty extension to ensure customer satisfaction using Technical Field Bulletin NTB21-045.
NTB16007A2021-05-10. Service bulletin. IF YOU CONFIRM A vibration is felt in the center console armrest pad, seat base and steering wheel that is accompanied by a droning sound. - Only while driving (does not occur at idle). And - With engine RPM at approximately 1,600 to 1,800. ACTION Remove two rubber "front exhaust tube hangers" shown in Figure 1 that support the rear of the center exhaust tube. IMPORTANT: Vehicles built after the Applied VIN and Date are no longer equipped with exhaust hangers installed in these locations. See this bulletin for further detail.