Service bulletin ITB11066E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10192221
Published by NHTSA	2021-05-10
Manufacturer's number	ITB11066E
Manufacturer's date	2013-07-25
NHTSA component	FUEL SYSTEM, GASOLINE

NHTSA's summary

SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
INFINITI EX35	2010, 2011, 2012, 2013
INFINITI G37	2010, 2011, 2012, 2013
INFINITI JX	2013
INFINITI M	2012
INFINITI QX56	2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2014539	2014-11-28. Fuel System
14V683000	2014-11-28. FUEL SYSTEM, GASOLINE
2012074	2012-02-23. Fuel System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB13-044J	2022-03-12. Service bulletin. EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15021A	2021-05-10. Service bulletin. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
ITB09012F	2021-05-10. Service bulletin. SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm the cause of stored DTCs. ASIST: - Appropriate Service Manual diagnostic procedures - Applicable Technical Service Bulletins (TSB). Leak Test: - With CONSULT-III plus - WORK SUPPORT >> EVAP SYSTEM CLOSE. NOTE: Use Essential Tool J-42909 or equivalent to pressurize the EVAP system. - With a "Smoke" leak detection machine. Refer to the machine's Operator's Manual for proper use. Make sure the customer is informed of the proper fuel filler cap installation.
P2563	2021-05-10. Service bulletin. Infiniti is conducting a retailer service action to reprogram the ECM on certain specific 2012 and 2013 Infiniti QX56 vehicles to prevent the fuel pump pressure from becoming higher than design specifications and illuminating the MIL light.
ITB11-053a	2021-01-09. Service bulletin. 2011 QX56; LOW FUEL WARNING LIGHT COMES ON TOO EARLY This bulletin is no longer active. Please discard previous versions of ITB11-053.
ITB17-042c	2020-10-08. Service bulletin. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-026b	2019-01-07. Service bulletin. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
ITB17-026b	2018-09-17. Service bulletin. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
ITB17-026a	2018-09-17. Service bulletin. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms, this bulletin does not apply. - If the customer reports intermittent (but not consistent difficulty re-fueling), this bulletin does not apply. ACTION: Perform the Inspection Procedure in this bulletin, starting on page 4, only if the customer reports symptoms as described above. NOTE: Refer to the Repair Overview on page 2.
ITB13-044f	2018-09-17. Service bulletin. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.