Service bulletin MAILQ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10192142
Published by NHTSA	2021-05-10
Manufacturer's number	MAILQ
Manufacturer's date	2013-03-15
NHTSA component	SEAT BELTS; STEERING

NHTSA's summary

Nissan has decided in the interest of customer satisfaction, to extend the warranty for the Electronic Steering Column Lock unit on all 2009 Altima and Maxima vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts, Steering

Vehicles listed
NISSAN ALTIMA	2009
NISSAN MAXIMA	2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
NTB08-097L	2023-10-06. Service bulletin. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K	2023-03-07. Service bulletin. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC516OL	2021-05-10. Service bulletin. Nissan is conducting a voluntary service campaign on specific MY2009-10 Nissan Altima (L32), Altima Coupe (CL32), Altima Hybrid (L32H), and Maxima (A35) vehicles to replace the existing ESCL with an Electronic Steering Column Box (ESCB).
NTB15060	2021-05-10. Service bulletin. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
NTB12078A	2021-05-10. Service bulletin. SERVICE INFORMATION When diagnosing possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. See this bulletin for further detail.
NTB14011	2021-05-10. Service bulletin. SERVICE INFORMATION When replacing the Electronic Steering Column Lock, there are two possible service parts that may be shipped to the dealer: 48700-9N00B or 48700-1NC0A. These part numbers are interchangeable. If you receive Electronic Steering Column Lock P/N 48700-1NC0A, the bolts that hold it in place may not line up. You may not be able to start the bolt threads. If you encounter this condition, see this bulletin for further detail.
NTB04094A	2021-05-10. Service bulletin. If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
NTB00033E	2021-05-10. Service bulletin. SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
NTB13006	2021-05-10. Service bulletin. SERVICE INFORMATION If you confirm there is a need to replace the steering wheel switches on an Applied Vehicle for any reason: - Do not replace the driver air bag module. The steering wheel switches are now available as a separate service part. - Refer to the Service Procedure in this bulletin for steering wheel switch removal and installation instructions. See this bulletin for more detail.
NTB13007	2021-05-10. Service bulletin. SERVICE INFORMATION If you confirm there is a need to replace the steering wheel switches on an Applied Vehicle for any reason: - Do not replace the driver air bag module. The steering wheel switches are now available as a separate service part. - Refer to the Service Procedure in this bulletin for steering wheel switch removal and installation instructions. See this bulletin for further detail.