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Service bulletin NTB08-097L

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10243708
Published by NHTSA2023-10-06
Manufacturer's numberNTB08-097L
Manufacturer's date2023-09-21
NHTSA componentSTEERING

NHTSA's summary

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
NISSAN 200SX1991
NISSAN 200SX1995, 1996, 1997, 1998
NISSAN 200SX1999
NISSAN 200SX2001
NISSAN 240SX1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999
NISSAN 300ZX1988, 1989
NISSAN 300ZX1991, 1992, 1993, 1994, 1995, 1996
NISSAN 350Z2003, 2004, 2005, 2006, 2007, 2008, 2009
NISSAN 370Z2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
NISSAN 7201986
NISSAN ALTIMA1992
NISSAN ALTIMA1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
NISSAN ALTIMA HYBRID2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
NISSAN ALTRA1998
NISSAN ALTRA2000
NISSAN ALTRA2002
NISSAN ARIYA2023 to 2024
NISSAN ARMADA2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
NISSAN ARMADA2016
NISSAN ARMADA2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN CUBE2009, 2010, 2011, 2012, 2013, 2014
NISSAN CUBE2015 to 2016
NISSAN D211986 to 1989
NISSAN D211991 to 1997
NISSAN DUALIS2007 to 2008
NISSAN EQUATOR2009
NISSAN FRONTIER1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN HYPERMINI2000 to 2001
NISSAN JUKE2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN KICKS2018, 2019, 2020, 2021, 2022, 2023
NISSAN KING CAB1994 to 1995
NISSAN LEAF2010
NISSAN LEAF2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
NISSAN MAXIMA1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
NISSAN MAXIMA2015
NISSAN MAXIMA2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN MODELS W/TAKATA INFLATORS
NISSAN MURANO2003, 2004, 2005, 2006, 2007
NISSAN MURANO2008
NISSAN MURANO2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
NISSAN MURANO HYBRID2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NISSAN
NISSAN NV2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN NV15002012 to 2014
NISSAN NV15002016 to 2021
NISSAN NV2002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN NV200 TAXI2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NV25002012 to 2021
NISSAN NV35002012 to 2013
NISSAN NV35002015 to 2019
NISSAN NV35002021 to 2022
NISSAN NX1991, 1992, 1993
NISSAN PATHFINDER1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
NISSAN PATHFINDER HYBRID2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PICK UP XE1996, 1997 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PULSAR1990
NISSAN PULSAR SE1989 (the catalog's model; the bulletin names a series or trim of it)
NISSAN QUEST1991 to 1992
NISSAN QUEST1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002
NISSAN QUEST2004, 2005, 2006, 2007, 2008, 2009
NISSAN QUEST2010
NISSAN QUEST2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN ROADSTER2014 to 2015
NISSAN ROGUE1999
NISSAN ROGUE2007
NISSAN ROGUE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN ROGUE HYBRID2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN ROGUE SPORT2017, 2018, 2019, 2020, 2021, 2022
NISSAN SENTRA1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN SERENA2001
NISSAN STANZA1991, 1992
NISSAN STANZA1993 to 1996
NISSAN TERRANO2000 to 2001
NISSAN TITAN2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
NISSAN TITAN2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
NISSAN TITAN XD2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN TITAN XD2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
NISSAN VERSA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
NISSAN VERSA NOTE2014, 2015, 2016, 2017, 2018, 2019
NISSAN XTERRA
NISSAN XTERRA1999
NISSAN XTERRA2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
NISSAN XTERRA2016
NISSAN Z2023 to 2024
NISSAN redundant ALTIMA2022 to 2023
NISSAN redundant KICKS2023
NISSAN redundant NV2015
NISSAN DIESEL UD11001994
NISSAN DIESEL UD13001992 to 1998
NISSAN DIESEL UD14001992 to 1994
NISSAN DIESEL UD18001998 to 2001
NISSAN DIESEL UD18002003
NISSAN DIESEL UD20001992 to 1993
NISSAN DIESEL UD20001995 to 2001
NISSAN DIESEL UD20002003
NISSAN DIESEL UD23001998 to 2001
NISSAN DIESEL UD23002003
NISSAN DIESEL UD26001998 to 2000
NISSAN DIESEL UD26002002
NISSAN DIESEL UD28001992 to 1993
NISSAN DIESEL UD28001995 to 1999
NISSAN DIESEL UD30001992 to 1999

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V8820002023-12-21. STEERING:RACK AND PINION
20234622023-08-16. Steering
23V5810002023-08-15. STEERING:LINKAGES:TIE ROD ASSEMBLY
20213822021-06-18. Steering
21V4610002021-06-17. STEERING:LINKAGES:TIE ROD ASSEMBLY
20211172021-03-05. Steering
21V1380002021-03-04. STEERING:LINKAGES:TIE ROD ASSEMBLY
12V4940002012-10-10. SUSPENSION; STEERING
20123392012-10-09. Steering
20123102012-09-19. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB22-045A2023-04-10. Service bulletin. RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-024C2023-03-07. Service bulletin. 2009 - 2010 370Z / 2009 350Z ACCESSORY WHEEL LOCKS This bulletin is no longer active. Please discard previous versions of NTB09-024.
NTB08-097K2023-03-07. Service bulletin. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-0232021-05-24. Service bulletin. Nissan; Power steering noise heard inside vehicle with windows closed
NTB16-007a2021-05-24. Service bulletin. 2016 Altima; Vibration felt in center console and broning heard while driving
PC516OL2021-05-10. Service bulletin. Nissan is conducting a voluntary service campaign on specific MY2009-10 Nissan Altima (L32), Altima Coupe (CL32), Altima Hybrid (L32H), and Maxima (A35) vehicles to replace the existing ESCL with an Electronic Steering Column Box (ESCB).
NTB13106E2021-05-10. Service bulletin. SERVICE INFORMATION If the configuration of the Audio/Navigation unit has not been completed correctly, some of the symptoms that may occur are: * Intermittent or no back up camera operation * No steering wheel switch response to audio inputs * No volume response from volume knob * Volume very loud or very quiet and adjustment is overly sensitive * Equalizer is adjusted so that Bass control is at maximum all the time * DTC U1000 for AVM C/U could be present If the above symptoms occur: * Confirm the configuration of the Audio/Navigation unit is correct. NOTE: Correct configuration of the appropriate control unit will restore correct operation. Audio/Navigation unit configuration is outlined starting on page 2. See this bulletin for further detail.
NTB16007A2021-05-10. Service bulletin. IF YOU CONFIRM A vibration is felt in the center console armrest pad, seat base and steering wheel that is accompanied by a droning sound. - Only while driving (does not occur at idle). And - With engine RPM at approximately 1,600 to 1,800. ACTION Remove two rubber "front exhaust tube hangers" shown in Figure 1 that support the rear of the center exhaust tube. IMPORTANT: Vehicles built after the Applied VIN and Date are no longer equipped with exhaust hangers installed in these locations. See this bulletin for further detail.
NTB160232021-05-10. Service bulletin. IF YOU CONFIRM A customer concern of while turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: If the audio and/or HVAC systems are turned ON it may be difficult to hear this issue. ACTION Install an Insulator onto the end of the power steering pump motor housing with the Service Procedure starting on the next page. Please see this bulletin for further details.
NTB12109B2021-05-10. Service bulletin. SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: -- Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) -- Audio (station presets, etc.) -- Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) -- Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.