Transport Canada recall 2021382
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2021382 |
| Manufacturer's number | PM985 |
| Reported | 2021-06-18 |
| Component | Steering |
| Notification type | Safety Mfr |
| Units potentially affected | 12998 |
What is wrong
Issue:
On certain vehicles, one or both of the front tie rods may have be bent during vehicle production. This could cause the steering wheel to be off center and/or cause a vibration while driving. There is also a risk that the tie rod could break, which can cause a partial loss of steering control.
Safety Risk:
A loss of steering control could create the risk of a crash.
Corrective Actions:
Nissan will notify owners by mail and instruct you to take your car to a dealer inspect the left and right-front tie rods. If a tie rod is bent, it will be replaced.
| 2020 NISSAN SENTRA | |
|---|---|
| 2021 NISSAN SENTRA |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| NTB08-097L | 2023-10-06. Service bulletin. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
|---|---|
| NTB22-045A | 2023-04-10. Service bulletin. RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| NTB08-097K | 2023-03-07. Service bulletin. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| PM973 2020 Sentr | 2021-05-08. Service bulletin. Inner Socket (Tie Rod) Inspection Dealer Inventory Dealer Announcement: Nissan is conducting a dealer inventory quality action to inspect the inner socket (Tie Rod) and, if necessary, replace the right and/or left Tie Rods on 4,551 specific 2020 Sentra vehicles identified in Service Comm. The subject vehicles may have inner sockets that were damaged in either the manufacturing or the delivery process. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PM973 •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB 15-460 for additional information •Please continue to check newly arriving inventory for campaign applicability. 2.Use the attached procedure to inspect vehicles affected by this quality action. •If the inspection results indicate that the tie rods are not bent, “NO=Good”, no part replacement is necessary. •File a claim for the inspection, and release the vehicle for sale. •If the inspection results indicate that the tie rods are bent, “YES=NG”, do not submit a warranty claim, provide the requested information in an email to nnafqasupport@nissan-usa.com and HOLD the vehicle until further notice. •Nissan FQA will review the E-mail submission and provide the dealer with repair and warranty claim instructions within two (2) business days of receipt. Dealer Responsibility: It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. |
| PM936 - Automati | 2020-03-07. Service bulletin. PM936 - Automatic Parts Shipment List - 2.6.2020 |
| PM936 - 2020 Sen | 2020-03-07. Service bulletin. Steering Gear Housing Inspection Dealer Inventory *****Detailed Information***** Nissan is conducting a quality action on 346 MY2020 Sentra (B18) vehicles identified in Service Comm to inspect for a potential crack on the left side of the steering gear housing and, if necessary, replace the steering gear and linkage assembly. Affected vehicles are subject to stop sale for temporary Quality Assurance (QA) Hold under PC732 and are either currently in dealer inventory or assigned and in transit to the dealer. Nissan is transitioning affected vehicles into this Quality Action campaign ID (PM936). *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PM936 • - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). • - Refer to NPSB 15-460 for additional information • - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action. |
| PC732 2020 Sentr | 2020-02-08. Service bulletin. MY20 Sentra Quality Hold ***** Detailed Information ***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to assure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance (QA) Hold on six hundred eighty-two (682) specific MY2020 Sentra vehicles in dealer inventory. There may be a potential crack on the left side of the steering gear housing and/or the rearview mirror may not be mounted to Nissan specifications. Nissan engineering is studying these concerns and will provide the appropriate field actions as quickly as possible. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History – Open Campaigns I.D. PC732 • - New vehicles in dealer inventory can be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • - Refer to NPSB 15-460 for additional information • - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this Quality Hold. 3. Nissan will provide an updated status, to include next steps, no later than the week ending February 14, 2020. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
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