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Service bulletin 17367-01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191044
Published by NHTSA2021-04-30
Manufacturer's number17367-01
Manufacturer's date2017-11-01
NHTSA componentSEAT BELTS:FRONT:RETRACTOR; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

The driver’s and front passenger’s seat belt retractors in certain 2017-2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Correction Customers have the choice of whether to have this replacement performed. If the customer chooses to have it completed, dealers are to replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seat belts

Vehicles listed
CHEVROLET SILVERADO 25002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002017, 2018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20174452017-09-15. Seats And Restraints
17V5670002017-09-14. SEAT BELTS:FRONT:RETRACTOR
17V4370002017-07-10. SEAT BELTS:PRETENSIONER; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS:FRONTAL
16V6510002016-09-08. SEAT BELTS:PRETENSIONER; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS:FRONTAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-1472024-09-04. Service bulletin. This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
17-NA-3022024-03-28. Service bulletin. This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
11-00-89-005X2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP59602024-03-18. Service bulletin. This Preliminary information communicates a restricted part due to stock limitation.
24-NA-0402024-03-15. Service bulletin. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.