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Service bulletin 16-NA-407

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190263
Published by NHTSA2021-04-14
Manufacturer's number16-NA-407
Manufacturer's date2017-10-01
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Information on Chassis Control Module (CCM) Receives Invalid Data and Sets DTC U0422 The Technician may find DTCs U0422 set. The Technician may also find the following DTCs set. • U1534 • U1538 Information Based on analysis with the BCM team, during vehicle startup (on occasion) the PEPS module arbitration along with high bus traffic leads to the BCM setting the door open switch virtual device availability (VDA) to unavailable. The BCM does not update the VDA back to Available until the door switch changes state (this signal is event based as opposed to periodic). The ICCM sets the U0422 DTC after 1 second of either the door ajar VDA or door open VDA being unavailable. Correction Ignore CCM U0422 DTC (no service necessary) unless it is a current/active code or is accompanied by associated BCM faults U1534 or U1538.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Trouble codes named

U0422, U1534, U1538

Vehicles listed
BUICK LACROSSE2017, 2018
CADILLAC XT52017, 2018
CHEVROLET BOLT EV2017, 2018
CHEVROLET EQUINOX2018
GMC TERRAIN2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20216312021-10-14. Accessories
21V5600002021-07-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20V7010002020-11-13. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
23-NA-1652025-04-15. Service bulletin. This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.