NHTSA recall 21V560000
NHTSA advises: park outside, away from buildings, until the repair is done.
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V560000 |
| Manufacturer's number | N212343880 |
| Manufacturer | General Motors, LLC |
| Reported | 2021-07-23 |
| Owners notified | 2021-08-13 |
| Component | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| Units potentially affected | 57414 |
| Part numbers | 24282794, 24282797-99, 24291231-38, 24294472-75, 24297774-82, 24295131, 24295133, 24295408, 24295650, 24295959, 24295961, 24296544, 24297772, 24288644, 24289545, 24289548-49, 24289550, 24290091, 24290235, 24291229, 24291630, 24291802, 24283092, 24282838, 24284193, 24285164, 24285978, 24286395-96, 24286670-71, 24286782-83, 24288526-28 |
| Report | Annual report 3, for 2025 quarter 3 to 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-16 |
| Vehicles in the campaign | 57414 |
| Reported remedied | 53373 (92%) |
| Reported unreachable | 97 |
| Reported removed | 3064 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
What can happen
A battery fire increases the risk of injury.
The remedy
Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2017 CHEVROLET BOLT EV | |
|---|---|
| 2018 CHEVROLET BOLT EV | |
| 2019 CHEVROLET BOLT EV |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE20016
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE20016 | Preliminary evaluation, opened 2020-10-09, closed 2022-02-07. Electric Vehicle Battery Fires. ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| PIC6449 | 2022-02-14. Service bulletin. This Preliminary information communicates to the dealers on the process to be able to order a replacement High Voltage battery pack for a vehicle that has a High Voltage battery battery concern and is not on the current open recall list. This document will add in advising the dealers to contact TAC with needed information so TAC can review the data to verify that the vehicle need a High Voltage battery and then TAC will release the High voltage battery so the dealer can repair the vehicle for the customer. Also the Administrative Details have the direction for the consultants to be able to follow and handle the case information as it comes in. |
|---|---|
| PIC6231A | 2017-11-14. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.