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Service bulletin 23-038-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187688
Published by NHTSA2021-03-01
Manufacturer's number23-038-20
Manufacturer's date2020-12-05
NHTSA componentSEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

NHTSA's summary

Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Vehicles listed
CHRYSLER SEBRING2010
DODGE JOURNEY2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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