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Service bulletin S2108000009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187039
Published by NHTSA2021-02-16
Manufacturer's numberS2108000009
Manufacturer's date2021-01-13
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

RKE Does Not Unlock The Doors After A Remote Start Event

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
RAM 15002020
RAM 25002020
RAM 35002020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S22230000762022-12-12. Service bulletin. Rear 60/40 Seat Back Will Not Unlatch To Fold Forward.
S21080000092022-07-18. Service bulletin. RKE Does Not Unlock The Doors After A Remote Start Event
23-039-212021-12-13. Service bulletin. Front Door Lock Grommet Retrofit This bulletin involves retrofitting the front door lock grommet with a new part to allow the door lock to be recessed into the grommet on both front doors The customer may comment on the following:The arm, elbow or skin may be contacted during a auto door lock cycle event.
S1923000014 Rev.2021-06-28. Service bulletin. Ram Box Lid Fitment And Or Closing Effort Issues
S1808000233 Rev.2021-03-15. Service bulletin. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S20080001942021-03-01. Service bulletin. The Doors Will Not Unlock Using The Fob After A Remote Start Event
S20230000482021-03-01. Service bulletin. Left Rambox Lid Unlatches By Itself
S2108000009 Rev.2021-02-16. Service bulletin. RKE Does Not Unlock The Doors After A Remote Start Event
S1823000056 Rev.2020-10-26. Service bulletin. (Revision D) Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
90040122020-04-27. Service bulletin. Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switch is on the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.