Service bulletin 9004012
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10174096 |
| Published by NHTSA | 2020-04-27 |
| Manufacturer's number | 9004012 |
| Manufacturer's date | 2020-03-11 |
| NHTSA component | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH |
NHTSA's summary
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switch is on the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Latches and locks
| RAM 1500 | 2019, 2020 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
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| S1823000056 Rev. | 2020-10-26. Service bulletin. (Revision D) Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate |
| 9003958 | 2020-01-21. Service bulletin. Latch, Tailgate with Ajar Switch Tailgate ajar light is illuminated or intermittently illuminated when the tailgate is closed or tailgate will not auto release. Please contact release engineer Richard Sukhdeo at cell phone number (248) 982-3478 for diagnostic assistance and information to assist in problem resolution. If contact is not made within 15 minutes, please continue with the repair and make note of the presence of a tonneau cover and type of cover on the repair order. |
| 12877 | 2018-12-17. Service bulletin. Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com |