WenmarOpen by Wenmar Pro

Service bulletin 9003958

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10170336
Published by NHTSA2020-01-21
Manufacturer's number9003958
Manufacturer's date2019-12-18
NHTSA componentLATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

NHTSA's summary

Latch, Tailgate with Ajar Switch Tailgate ajar light is illuminated or intermittently illuminated when the tailgate is closed or tailgate will not auto release. Please contact release engineer Richard Sukhdeo at cell phone number (248) 982-3478 for diagnostic assistance and information to assist in problem resolution. If contact is not made within 15 minutes, please continue with the repair and make note of the presence of a tonneau cover and type of cover on the repair order.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
RAM 15002019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S22230000762022-12-12. Service bulletin. Rear 60/40 Seat Back Will Not Unlatch To Fold Forward.
23-039-212021-12-13. Service bulletin. Front Door Lock Grommet Retrofit This bulletin involves retrofitting the front door lock grommet with a new part to allow the door lock to be recessed into the grommet on both front doors The customer may comment on the following:The arm, elbow or skin may be contacted during a auto door lock cycle event.
S1923000014 Rev.2021-06-28. Service bulletin. Ram Box Lid Fitment And Or Closing Effort Issues
S1808000233 Rev.2021-03-15. Service bulletin. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S1823000056 Rev.2020-10-26. Service bulletin. (Revision D) Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
90040122020-04-27. Service bulletin. Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switch is on the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.
128772018-12-17. Service bulletin. Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com
156402018-06-11. Service bulletin. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
175982018-06-11. Service bulletin. 68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
308652018-06-11. Service bulletin. 04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.