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Service bulletin S2108000009 Rev.

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187069
Published by NHTSA2021-02-16
Manufacturer's numberS2108000009 Rev.
Manufacturer's date2021-01-22
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

RKE Does Not Unlock The Doors After A Remote Start Event

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
RAM 25002020, 2021
RAM 35002020, 2021
RAM 45002020, 2021
RAM 55002021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S21080000092022-07-18. Service bulletin. RKE Does Not Unlock The Doors After A Remote Start Event
755672022-05-31. Service bulletin. LATCH - FRONT DOOR
S20080001942021-03-01. Service bulletin. The Doors Will Not Unlock Using The Fob After A Remote Start Event
S21080000092021-02-16. Service bulletin. RKE Does Not Unlock The Doors After A Remote Start Event
90042362020-04-27. Service bulletin. LATCH, Tailgate Striker position also affects closing effort. Prior to ordering this part for a customer stating the Tailgate will not auto release when the tailgate is closed or is hard to close, first try adjusting the tailgate strikers to minimize the force required to close. The strikers must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution if needed. If no response in 15 minutes, proceed with repair.