WenmarOpen by Wenmar Pro

Service bulletin A003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10182207
Published by NHTSA2020-11-05
Manufacturer's numberA003
Manufacturer's date2020-10-09
NHTSA componentPOWER TRAIN; STEERING

NHTSA's summary

PACCAR has determined that all Set Forward Front Axle (SFFA) models with the PACCAR 20K front steer axle and wide-based tires have the potential to experience a shimmy or shake in the front axle. Wide-based tires include any series tires with widths of 385 mm or higher. This is due a lack of friction in the current axle rotating components. Replacing the thrust roller bearing with a thrust washer assembly creates enough friction to eliminate the shimmy.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Transmission and driveline

Vehicles listed
KENWORTH T8802018, 2019, 2020, 2021
KENWORTH W9902019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V1900002024-03-20. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
20241612024-03-08. Powertrain
20222102022-04-25. Steering
22V2770002022-04-25. STEERING:CRITICAL FASTENERS
20210692021-02-17. Powertrain
20V5060002020-08-26. POWER TRAIN:AXLE ASSEMBLY
19V9110002019-12-19. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; POWER TRAIN:DRIVELINE:DRIVESHAFT
20187392018-12-24. Powertrain
18V9310002018-12-21. POWER TRAIN:CLUTCH ASSEMBLY
18V0920002018-02-02. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
26-0352026-07-21. Service bulletin. Updated Eaton's TAIB0885EN Bulletin link.
CE0302026-06-25. Warranty extension. "KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty policy."
24PBE_24KWE2026-02-05. Warranty extension. 24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
24PBE/KWE2026-01-06. Warranty extension. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24KWE2025-12-05. Service campaign. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
E3112025-09-03. Other. Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.” Also, “Through Standard Warranty or any applicable active Extended Warranty” verbiage was removed from Warranty section.
24KWE2024-04-03. Service bulletin. Safety Recall – INTERIM NOTIFICATION Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.
22KWB2022-06-02. Service bulletin. Safety Recall – Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts are available.
T0122022-01-06. Service bulletin. Non-Safety Campaign: Drivers of vehicles equipped with PACCAR TX-12 transmissions may experience harsh shifts and gear grinding noise. Premature Main Drive Gear damage may occur due to clutch housing and main case countershaft bearing bore wear.
26-0382022-01-06. Service bulletin. Non-Safety Campaign: Eaton Endurant transmissions may experience premature Main Drive Gear damage due to clutch housing and main case countershaft bearing bore wear. A Clutch Housing Front Cover Kit will be installed to address the issue.