Service bulletin 08-039-20 REV. A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10180264 |
| Published by NHTSA | 2020-09-28 |
| Manufacturer's number | 08-039-20 REV. A |
| Manufacturer's date | 2020-08-15 |
| NHTSA component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following: Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories, Software
| JEEP COMPASS | 2019, 2020 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| BulletinA | 2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update |
|---|---|
| 08-229-22 | 2023-01-17. Service bulletin. Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device |
| 0806820 | 2022-09-26. Service bulletin. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.21. Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. |
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| 0809921 | 2022-05-31. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates. |
| 08-068-20 REV. B | 2020-12-28. Service bulletin. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings. The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience one or more of the following: No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. |
| S2008000130 | 2020-09-28. Service bulletin. Radio UConnect GPS Based Trip Computer Missing |
| S2008000010 | 2020-08-24. Service bulletin. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns |
| 08-063-20 | 2020-07-27. Service bulletin. Flash: Security Gateway Module (SGW) Enhancements This bulletin involves reprogramming the SGW with the latest available software. The SGW in these vehicles was flashed with a calibration intended to be paired with a different software version.No symptoms will be observable to the customer. Diagnostic services will still work correctly (e.g. vehicle scan, DTC read, etc.). However, the vehicle security firewalls will be lacking.Diagnostic Trouble Codes (DTCs) may be present. The technician will receive no notification indicating there is any problem with the SGW. |
| S2008000094 | 2020-07-27. Service bulletin. Uconnect Market Place APP Fatal Error Message |