WenmarOpen by Wenmar Pro

Service bulletin 08-063-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10177529
Published by NHTSA2020-07-27
Manufacturer's number08-063-20
Manufacturer's date2020-06-13
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves reprogramming the SGW with the latest available software. The SGW in these vehicles was flashed with a calibration intended to be paired with a different software version.No symptoms will be observable to the customer. Diagnostic services will still work correctly (e.g. vehicle scan, DTC read, etc.). However, the vehicle security firewalls will be lacking.Diagnostic Trouble Codes (DTCs) may be present. The technician will receive no notification indicating there is any problem with the SGW.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
JEEP COMPASS2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
BulletinA2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update
25003212022-09-26. Service bulletin. Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.
08099212022-05-31. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
08-068-20 REV. B2020-12-28. Service bulletin. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings. The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience one or more of the following: No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.
08-039-20 REV. A2020-09-28. Service bulletin. Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following: Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.
S20080001302020-09-28. Service bulletin. Radio UConnect GPS Based Trip Computer Missing
S20080000102020-08-24. Service bulletin. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S20080000942020-07-27. Service bulletin. Uconnect Market Place APP Fatal Error Message
S20080000732020-06-22. Service bulletin. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
08-039-202020-05-18. Service bulletin. Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following:Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.