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Service bulletin 09-011-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10178698
Published by NHTSA2020-08-24
Manufacturer's number09-011-20
Manufacturer's date2020-07-24
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
RAM 25002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
RAM 35002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
RAM 45002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20213602021-06-10. Engine
21V4390002021-06-10. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
20203962020-08-27. Engine
20V5110002020-08-27. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; ELECTRICAL SYSTEM:SOFTWARE
20182692018-05-17. Engine
20174412017-09-13. Engine
17V5620002017-09-12. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
15V5920002015-09-23. ELECTRICAL SYSTEM:IGNITION:MODULE; ENGINE AND ENGINE COOLING:ENGINE
14V6350002014-10-08. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL
20131042013-04-05. Engine

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009232026-09-30. Service bulletin. AIR CLEANER - NONE Instruction to Dealers while ordering the PN# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor(68002441AC). 2. If the Air Cleaner Assembly has failed and the MAF Sensor remains functional, the dealer should order the new Air Cleaner Assembly PN(68137142AD) and reuse the existing MAF Sensor(68002441AC) from the failed assembly. 3. If both the Air Cleaner Assembly and the MAF Sensor have failed, the dealer should order both the New Air Cleaner Assembly(68137142AD) and the MAF Sensor(68002441AC) as separate service parts.
1142542026-09-03. Service bulletin. RADIATOR - ENGINE COOLING
1142552026-09-03. Service bulletin. RADIATOR - ENGINE COOLING
1137442026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED
1137422026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED
1129062026-07-02. Service bulletin. BEARING - CRANKSHAFT THRUST and KIT
1129062026-07-02. Service bulletin. BEARING - CRANKSHAFT THRUST and KIT
9100692 Rev 12026-05-28. Service bulletin. On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter originally installed on the vehicle. The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.
1114782026-05-28. Service bulletin. RADIATOR - ENGINE COOLING
S26140000022026-04-22. Service bulletin. Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module (PCM) or Under Fueling or Over Fueling Condition After Fuel Injector(s) Replacement