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Service bulletin N192289390

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10177354
Published by NHTSA2020-07-20
Manufacturer's numberN192289390
Manufacturer's date2020-06-02
NHTSA componentSEAT BELTS; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Special Coverage - If a driver repeatedly sits on the seat belt cable cover located at the base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the vehicle?s seat belts. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield. Dealers are to replace the pretensioner and side shield for all customers that experience a broken pretensioner cable or come to a dealership with excessive wear on the cable sleeve. The repairs will be made at no charge to the customer.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seat belts

Vehicles listed
CHEVROLET SILVERADO 15002014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20212122021-04-09. Seats And Restraints
21V2450002021-04-08. SEAT BELTS:FRONT
20182332018-05-04. Seats And Restraints
18V2910002018-05-03. SEAT BELTS:FRONT
18V2670002018-04-26. EQUIPMENT
20174452017-09-15. Seats And Restraints
17V5670002017-09-14. SEAT BELTS:FRONT:RETRACTOR
17V4370002017-07-10. SEAT BELTS:PRETENSIONER; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS:FRONTAL
16V6510002016-09-08. SEAT BELTS:PRETENSIONER; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS:FRONTAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-1472024-09-04. Service bulletin. This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStarĀ® Personal Call.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIE02902024-04-08. Service bulletin. Engineering Information.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
PIT5387B2024-04-01. Service bulletin. Radio HVAC IPC Blank Out When Operating A Snow Plow.
PIT5378C2024-04-01. Service bulletin. Radio Display May Momentarily Flicker When Vehicle Is First Started.
PIT53622024-04-01. Service bulletin. OnStar And XM Antenna Malfunction Setting.