Service bulletin 23-009-20
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10173362 |
| Published by NHTSA | 2020-04-06 |
| Manufacturer's number | 23-009-20 |
| Manufacturer's date | 2020-02-13 |
| NHTSA component | SUSPENSION |
NHTSA's summary
Loud Scraping or Clunking Noise From the Front Suspension This bulletin involves inspecting and possibly replacing one front coil spring. Customers may experience the following:A loud scraping, bump or clunking noise from the front suspension when going over bumps.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Suspension
| JEEP GLADIATOR | 2020 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 9100756 | 2026-02-19. Service bulletin. DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm |
|---|---|
| 9100756 | 2026-02-04. Service bulletin. DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in December 2025 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm |
| 02-002-25 REV. A | 2025-09-17. Service bulletin. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. |
| 106352 | 2025-09-10. Service bulletin. SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR |
| 02-002-25 | 2025-05-30. Service bulletin. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. " |
| S2123000046 REV.B | 2024-08-26. Service bulletin. Click Noise From Front End While Driving And Or Turning. |
| 9100229 | 2023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| S2123000046 | 2022-09-26. Service bulletin. Click Noise From Front End While Driving And Or Turning |
| S2003000001 Rev. | 2021-04-26. Service bulletin. Noise From Front Axle Area Over Bumps |
| W45 | 2020-07-27. Service bulletin. Customer Satisfaction Notification W45 Front Axle Bracket |