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Service bulletin 17NA186

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10171883
Published by NHTSA2020-03-02
Manufacturer's number17NA186
Manufacturer's date2020-01-31
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

This Technical bulletin provides a procedure to replace the radio to correct radio personalization settings on the infotainment display and a blank HVAC pop-up selecting HVAC Control settings.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
BUICK ENCORE2017
BUICK ENVISION2017
BUICK LACROSSE2017
CADILLAC ATS2017
CADILLAC CT62017
CADILLAC CTS2017
CADILLAC ESCALADE2017
CADILLAC ESCALADE ESV2017
CADILLAC XT52017
CADILLAC XTS2017
CHEVROLET CAMARO2016, 2017
CHEVROLET COLORADO2017
CHEVROLET CORVETTE2017
CHEVROLET CRUZE2017
CHEVROLET IMPALA2017
CHEVROLET MALIBU2017
CHEVROLET SILVERADO2017
CHEVROLET SUBURBAN2017
CHEVROLET TAHOE2017
CHEVROLET VOLT2017
GMC ACADIA2017
GMC CANYON2017
GMC SIERRA2017
GMC YUKON2017
GMC YUKON XL2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
17V4040002017-06-27. EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
16V5160002016-07-07. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIC65412024-04-15. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
PIT5448J2024-04-15. Service bulletin. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-2162024-04-05. Service bulletin. This service bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
17-NA-3022024-03-28. Service bulletin. This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
11-00-89-005X2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).