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Service bulletin NTB12-055g

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10171221
Published by NHTSA2020-02-08
Manufacturer's numberNTB12-055g
Manufacturer's date2020-01-17
NHTSA componentSUSPENSION

NHTSA's summary

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
NISSAN 370Z2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
NISSAN ALTIMA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
NISSAN ALTIMA HYBRID2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
NISSAN CUBE2011, 2012, 2013, 2014
NISSAN JUKE2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN LEAF2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN MAXIMA2010, 2011, 2012, 2013, 2014
NISSAN MAXIMA2015
NISSAN MAXIMA2016, 2017, 2018, 2019
NISSAN MURANO2010, 2011, 2012, 2013, 2014
NISSAN NV2002013, 2014, 2015, 2016, 2017, 2018, 2019
NISSAN NV200 TAXI2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PATHFINDER2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
NISSAN QUEST2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN ROGUE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
NISSAN ROGUE HYBRID2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN SENTRA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
NISSAN VERSA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
NISSAN VERSA NOTE2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20174932017-10-12. Suspension
17V6370002017-10-11. SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
20154022015-09-14. Suspension
15V5730002015-09-14. SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
12V4940002012-10-10. SUSPENSION; STEERING
12V4620002012-09-20. SUSPENSION:FRONT:HUB
11V3710002011-07-19. SUSPENSION
20101592010-05-26. Suspension
10V2080002010-05-14. SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
09V3580002009-09-16. SUSPENSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB99-001F2022-01-08. Service bulletin. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-0452021-06-12. Service bulletin. 2013-2018 ALTIMA AND 2016-2018 MAXIMA; REAR SUSPENSION LOWER LINK IF YOU CONFIRM The customer experiences a knocking or rattling noise from the rear of the vehicle, Or The rear wheel and tire assemblies have a large amount of positive camber. ACTION Replace both rear lower links.
Altima Maxima Lo2021-06-08. Service bulletin. Rear Lower Suspension Link Warranty Extension Dealer Notification In October 2019, Nissan launched a Voluntary Service Campaign (P9324) on MY2013 Nissan Altima vehicles registered in high road-salt-usage states (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin). In the interest of customer satisfaction, Nissan is providing a warranty extension to certain MY2013 Nissan Altima vehicles that were not included in P9324 and certain MY2014-2018 Nissan Altima and MY2016-2018 Nissan Maxima vehicles in all states. On some affected vehicles, one of the rear lower suspension links may corrode and separate at the bushing joint area. Customers may notice a knocking or rattling noise from the rear of the vehicle or observe wheel misalignment on the rear wheel(s) if the link separates. Owners of eligible vehicles will receive a notification indicating their eligibility for the following: •Warranty extension for the rear lower suspension links of 84 months and unlimited miles to their current 36 month/36,000 mile New Vehicle Limited Warranty for a total of 120 months warranty coverage (without regard to mileage). •This warranty extension will allow for a one-time replacement of the rear lower suspension links with new parts and a four-wheel alignment if parts are cracked or broken. Voluntary Service Campaign (P9324) on MY2013 Nissan Altima vehicles registered in high road-salt-usage states will continue. What Dealers Should Do: 1.Verify if vehicles are eligible for this Warranty Extension using the warranty extension page of Service Comm. 2.Dealers should remedy any eligible vehicles subject to this warranty extension to ensure customer satisfaction using Technical Field Bulletin NTB21-045.
NTB15095B2021-05-10. Service bulletin. SERVICE INFORMATION This bulletin contains information for replacement of the Transverse Link Compression Rod Bushing, which is now available as a separate replacement part. See this bulletin for further detail.
NTB16007A2021-05-10. Service bulletin. IF YOU CONFIRM A vibration is felt in the center console armrest pad, seat base and steering wheel that is accompanied by a droning sound. - Only while driving (does not occur at idle). And - With engine RPM at approximately 1,600 to 1,800. ACTION Remove two rubber "front exhaust tube hangers" shown in Figure 1 that support the rear of the center exhaust tube. IMPORTANT: Vehicles built after the Applied VIN and Date are no longer equipped with exhaust hangers installed in these locations. See this bulletin for further detail.
NTB10029C2021-05-10. Service bulletin. IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically disconnected. ACTION Replace the Electric Controlled Coupling for the rear final drive. See this bulletin for further detail.
NTB15062A2021-05-10. Service bulletin. IF YOU CONFIRM There is a popping noise from either the right or the left front coil springs when turning to the right or left. NOTE: Electronic chassis ears may be helpful in isolating this type of noise. ACTION Replace both front coil springs, strut mount bearings, and all other parts listed under PARTS INFORMATION. Position the coil springs as shown on pages 2-5. Check the front end alignment, adjust to factory specifications as needed. NOTE: Refer to the Electronic Service Manual (ESM), section FSU Front Suspension, for strut coil spring removal, installation, and alignment information. IMPORTANT: The Coil Spring Installation Guidelines section in this bulletin MUST be followed in order for a correct repair to be performed.
PC3922021-05-10. Service bulletin. Nissan is conducting a dealer inventory inspection to inspect the right and left transverse link (TV) pivot bolt to ensure that the locking nut is present and torqued to the correct specification.
NTB150682021-05-10. Service bulletin. IF YOU CONFIRM * A rattle noise inside the vehicle coming from the engine compartment or instrument panel and/or a brake pedal vibration is present at idle in drive. And * The engine room harness is in contact with the air filter assembly ACTION * Install a zip tie to secure the engine room harness to the driver?s side frame rail. Please see this bulletin for further information.
PC3782021-05-10. Service bulletin. Nissan is conducting a dealer inventory inspection to inspect the right and left transverse link pivot bolt to ensure that the locking nut is present and torqued to the correct specification on certain 2015 Nissan Pathfinder and Rogue (T32) vehicles.