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Service bulletin SB72-043

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169532
Published by NHTSA2019-12-20
Manufacturer's numberSB72-043
Manufacturer's date2019-12-19
NHTSA componentVISIBILITY; STRUCTURE

NHTSA's summary

Service Bulletin revision that adds Century Class and Columbia models to the affected list for a Door Window and Regulator Retrofit.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Glass, wipers and mirrors

Vehicles listed
FREIGHTLINER CENTURY CLASS2011 to 2019
FREIGHTLINER COLUMBIA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB60-1712020-07-28. Service bulletin. Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
WP20-0022020-03-17. Service bulletin. Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
SB83-1192020-01-17. Service bulletin. Service Bulletin for A/C system receiver-drier replacement guidelines.
SB98152019-10-30. Service bulletin. Service bulletin updating the Important Information section and adding instructions for proper visual inspection distance for paint finish standards.
19-009WI2019-08-08. Service bulletin. Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
sb9814 Bumper Pa2018-12-10. Service bulletin. Service Bulletin 9814- Bumper Paint
sb9816 DuPont Im2018-12-10. Service bulletin. Service Bulletin 9816- DuPont? Imron® Elite
sb9817 Paint Sup2018-12-10. Service bulletin. Service Bulletin 9817- Paint Supplier Change
sb9813 Side Fair2018-12-10. Service bulletin. Service Bulletin 9813- Side Fairing Primer Repair
sb9815 Paint Fin2018-12-10. Service bulletin. Service Bulletin 9815- Paint Finish Standards