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Service bulletin 19NA245

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169314
Published by NHTSA2019-12-16
Manufacturer's number19NA245
Manufacturer's date2019-11-01
NHTSA componentEQUIPMENT; VISIBILITY

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of the sunroof and/or sunshade inoperative.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors

Vehicles listed
CHEVROLET EQUINOX2018, 2019, 2020
GMC TERRAIN2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20181962018-04-19. Visual System
18V2520002018-04-19. STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT; VISIBILITY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
PI0754G2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIC6486E2024-04-15. Service bulletin. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
PIT5992A2024-04-15. Service bulletin. This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
24-NA-0542024-03-20. Service bulletin. This service bulletin provides information on No Heated Seats or Heated Steering Wheel During Remote Start.