Service bulletin 08-016-19 REV. E
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10168438 |
| Published by NHTSA | 2019-12-02 |
| Manufacturer's number | 08-016-19 REV. E |
| Manufacturer's date | 2019-10-04 |
| NHTSA component | EQUIPMENT |
NHTSA's summary
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth® improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| CHRYSLER 300 | 2018 |
|---|---|
| DODGE CHALLENGER | 2018 |
| DODGE CHARGER | 2018 |
| DODGE DURANGO | 2018 |
| JEEP COMPASS | 2018 |
| JEEP GRAND CHEROKEE | 2018 |
| JEEP RENEGADE | 2018 |
| RAM 1500 | 2018 |
| RAM 2500 | 2018 |
| RAM 3500 | 2018 |
| RAM 4500 | 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2018593 | 2018-10-29. Accessories |
|---|---|
| 18V759000 | 2018-10-29. EQUIPMENT:ACCESSORY:FLOOR MAT |
| 2018396 | 2018-07-27. Accessories |
| 2018230 | 2018-05-03. Accessories |
| 2017663 | 2017-12-22. Accessories |
| 17V824000 | 2017-12-21. EQUIPMENT |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| S248A000001 | 2024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
|---|---|
| 9100276 | 2024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |
| 9100263 | 2023-12-18. Service bulletin. Dynamic Sensor Prior to replacing this part, please ensure all the pre-diagnostic & diagnostic procedures have been completed with emphasis on wiring and connector integrity. If codes C006A-28, U0125-00, or C006A-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal & installation guidance called out in the service manual before replacement. |
| 93120 | 2023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 93023 | 2023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| ZD7 | 2023-09-25. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software update |
| 9100196 | 2023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| ReferenceZD7 | 2023-08-21. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update |
| S238A000024 | 2023-07-31. Service bulletin. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update |
| BulletinA | 2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update |