Service bulletin 122-Z3C2E-10

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10165939
Published by NHTSA	2019-10-15
Manufacturer's number	122-Z3C2E-10
Manufacturer's date	2019-09-18
NHTSA component	ELECTRICAL SYSTEM

NHTSA's summary

Announcement of new Tech Live look, which will put technicians into live chats with technical support if they should have an urgent issue

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
PORSCHE 718	2017
PORSCHE 718 BOXSTER	2016
PORSCHE 718 BOXSTER	2017, 2018, 2019
PORSCHE 718 CAYMAN	2016
PORSCHE 718 CAYMAN	2017, 2018, 2019
PORSCHE 911
PORSCHE 911	1966 to 1967
PORSCHE 911	1969 to 1970
PORSCHE 911	1972 to 1979
PORSCHE 911	1983, 1984
PORSCHE 911	1987, 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005
PORSCHE 911	2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
PORSCHE 911 (997)	2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA	1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA	2009 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA	2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA	2020 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA 4	2009 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA 4	2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA 4 CABRIOLET	1995, 1996, 1997, 1998 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA 4 CABRIOLET	2003 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA 4 GTS	2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA 4S	2003 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA 4S	2009 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA 4S	2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA CABRIOLET	1995, 1996, 1997, 1998 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA CABRIOLET	2003 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA GTS	2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA S	2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA S	2009 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA S	2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 CARRERA S CABRIOLET	2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 GT2	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 GT2	2019 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 GT2 RS	2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 GT3	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 GT3 RS	2008 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 GT3 RS	2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 GT3 RS	2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 SPEEDSTER	2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TARGA	2003 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TARGA 4	2009 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TARGA 4	2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TARGA 4S	2009 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TARGA 4S	2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TURBO	1997 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TURBO	2001, 2002, 2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TURBO	2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TURBO S	2005 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911 TURBO S	2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911E	1972
PORSCHE 911S	1974
PORSCHE 911SC	1974 to 1975
PORSCHE 911SC	2000 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 911T	1972
PORSCHE 912	1969
PORSCHE 912E	1976
PORSCHE 914
PORSCHE 914	1970 to 1976
PORSCHE 918	2015
PORSCHE 918 SPYDER	2015 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 918 SPYDER	2016
PORSCHE 924
PORSCHE 924	1977
PORSCHE 924	1979 to 1980
PORSCHE 924	1982
PORSCHE 924	1987, 1988
PORSCHE 928
PORSCHE 928	1978 to 1980
PORSCHE 928	1981, 1982
PORSCHE 928	1984
PORSCHE 928	1985 to 1988
PORSCHE 928	1989, 1990, 1991, 1992, 1993, 1994
PORSCHE 928	1995
PORSCHE 930	1978
PORSCHE 944	1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991
PORSCHE 944	1992 to 1993
PORSCHE 944 TURBO	1986, 1987, 1988 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 944S	1987, 1988 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE 968	1991
PORSCHE 968	1992, 1993, 1994
PORSCHE 968	1995
PORSCHE 968	1997
PORSCHE 968	2001
PORSCHE 987 CAYMAN	2009
PORSCHE 996 TURBO	2002
PORSCHE 997 (911)	2008
PORSCHE BOXSTER
PORSCHE BOXSTER	1996
PORSCHE BOXSTER	1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006
PORSCHE BOXSTER	2012, 2013, 2014, 2015
PORSCHE BOXSTER (718)	(the catalog's model; the bulletin names a series or trim of it)
PORSCHE BOXSTER (987)	2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE BOXSTER S	2000, 2001, 2002, 2003 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE BOXSTER S	2005 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE BOXSTER S	2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE BOXSTER SPYDER	2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CABRIO	1990
PORSCHE CABRIOLET	1999
PORSCHE CARRERA
PORSCHE CARRERA	1974
PORSCHE CARRERA	1987 to 1993
PORSCHE CARRERA	1995 to 1999
PORSCHE CARRERA	2001
PORSCHE CARRERA 2	1990
PORSCHE CARRERA 4	1989 to 1990
PORSCHE CARRERA GT	2004 to 2005
PORSCHE CARRERRA GT	2006
PORSCHE CAYENNE
PORSCHE CAYENNE	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
PORSCHE CAYENNE (E2)	2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE E-HYBRID	2019 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE GTS	2006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S	2003, 2004, 2005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S	2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S	2019 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S E-HYBRID	2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S HYBRID	2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO	2003, 2004, 2005, 2006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO	2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO S	2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYMAN	2005
PORSCHE CAYMAN	2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
PORSCHE CAYMAN R	2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYMAN S	2005
PORSCHE CAYMAN S	2006 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYMAN S	2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE COUPE	1990
PORSCHE GT2	2002
PORSCHE MACAN	2014
PORSCHE MACAN	2015, 2016, 2017, 2018, 2019
PORSCHE MACAN GTS	2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE MACAN S	2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE MACAN TURBO	2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA	2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
PORSCHE PANAMERA 4	2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4 EXECUTIVE	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4 HYBRID	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4 HYBRID EXECUTI	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4 HYBRID SPORT T	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4 SPORT TURISMO	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4S	2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4S EXECUTIVE	2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4S SPORT TURISMO	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA GTS	2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA S	2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA S E-HYBRID	2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO	2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO EXECUTIVE	2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO S	2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO S E-HYBRID	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO S HYBRID	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO S HYBRID E	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO S HYBRID S	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO SPORT TURI	2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PORSCHE
PORSCHE PORSCHE	1989 to 1991
PORSCHE PORSCHE	1993
PORSCHE TARGA	1990
PORSCHE TARGA	1996
PORSCHE TAYCAN	2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V841000	2023-12-13. ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
19V735000	2019-10-16. SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
19V115000	2019-02-20. SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
13V502000	2013-10-17. SEATS; ELECTRICAL SYSTEM
07V557000	2007-12-11. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
04V069000	2004-02-18. ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2004064	2004-02-17. Electrical
98V113000	1998-05-22. ELECTRICAL SYSTEM:IGNITION:SWITCH
1994004	1994-01-13. Electrical
93V204000	1993-12-07. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
GR13D801-1	2026-10-02. Service bulletin. Parts Information for Parts Withdrawal - Radio & Satellite Radio Receiver. Note that part 91164559100 is also applicable to the following models not in the product list: 911 (1970-1989), 914 (1970-1976), 924 (1976-1985), 924S (1986-1988), 928 (1978-1995), 944 (1982-1991), 964 (1989-1994), 968 (1992-1995), and 993 (1994-1998). Note that part 99664259100 is also applicable to the following models not in the product list: 996 (1998-2001), 986 Boxster (1997-2001).
WTK4	2026-10-02. Service campaign. Porsche intranet posting with Campaign WTK4 information
No. WTK4	2026-10-02. Service campaign. Technical Information for Campaign WTK4 – Reset Vehicle Electrical System Battery
No. 103-25-2	2026-10-02. Service bulletin. Technical Information for Need to Replace Components of the High-Voltage Battery - High-Voltage Battery Control Unit / Cell module; No Mixed Installation Permitted: Observe Specified Approach
No. 86-26	2026-10-02. Service bulletin. Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer (PCM)
No. 84-26	2026-10-02. Service bulletin. Technical Information for Filler Flap on Vehicles with Hybrid Drive System (PHEV) Does Not Close
No. 81-26	2026-10-02. Service bulletin. Technical Information for Yellow Warning Message “All-Wheel Drive System Malfunction”, “C12BEF6” and “C133700” in the All-Wheel Electronics Control Unit
No. 12-26	2026-10-02. Service bulletin. Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
No. 43-26	2026-10-02. Warranty extension. Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View (RTV) issues
GR13D801	2026-09-04. Service bulletin. Parts Information for Parts Withdrawal - Radio & Satellite Radio Receiver. Note that part 91164559100 is also applicable to the following models not in the product list: 911 (1970-1989), 914 (1970-1976), 924 (1976-1985), 924S (1986-1988), 928 (1978-1995), 944 (1982-1991), 964 (1989-1994), 968 (1992-1995), and 993 (1994-1998). Note that part 99664259100 is also applicable to the following models not in the product list: 996 (1998-2001), 986 Boxster (1997-2001).