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Service bulletin PIC6360

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10160672
Published by NHTSA2019-06-03
Manufacturer's numberPIC6360
Manufacturer's date2019-04-16
NHTSA componentEQUIPMENT:ELECTRICAL; EQUIPMENT

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ENCORE2014, 2015, 2016, 2017, 2018
BUICK LACROSSE2014, 2015, 2016, 2017, 2018
BUICK REGAL2014, 2015, 2016, 2017, 2018
BUICK VERANO2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018
CADILLAC CTS2014, 2015, 2016, 2017, 2018
CADILLAC ELR2014, 2015
CADILLAC ESCALADE2015, 2016, 2017, 2018
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC SRX2017 to 2018
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET CAMARO2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET COLORADO2015, 2016, 2017, 2018
CHEVROLET CRUZE2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET EQUINOX2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET MALIBU2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017, 2018
CHEVROLET TAHOE2015, 2016, 2017, 2018
CHEVROLET VOLT2013, 2014, 2015, 2016, 2017, 2018
GMC SIERRA2017
GMC SIERRA 15002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002018 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2013, 2014, 2015, 2016, 2017, 2018
GMC YUKON2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
18V2670002018-04-26. EQUIPMENT
16V4490002016-06-21. EQUIPMENT:OTHER:LABELS; TIRES
20155752015-11-30. Accessories
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
15V1620002015-03-20. EQUIPMENT:OTHER:LABELS
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStarĀ® Personal Call.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663E2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIP51322024-04-22. Service bulletin. Diesel Oxidation Converter Particulate Filter Part Restriction.