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Service bulletin PIC5979B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10160651
Published by NHTSA2019-06-03
Manufacturer's numberPIC5979B
Manufacturer's date2019-04-10
NHTSA componentVISIBILITY

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V5580002015-09-03. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
15V4630002015-07-24. VISIBILITY:SUN/MOON ROOF ASSEMBLY
20141752014-05-20. Visual System
14V2530002014-05-15. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR; VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
PI0754G2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-3422024-08-13. Service bulletin. This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.
16-NA-3422024-07-16. Service bulletin. This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.
PIE02692024-04-08. Service bulletin. Engineering Information.
990139004E2024-02-12. Service bulletin. Air Conditioning Odor
16NA0082024-02-12. Service bulletin. Subject: Auto-On Rear Window Defogger and Outside Rear View Mirror (OSRVM) Defogger Not operating
PIT5099G2023-12-26. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
141572023-12-18. Service bulletin. Wiper System May Become Inoperative
PIT5099A2023-12-11. Service bulletin. A/C Blows Warm Or Poor Performance.