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Service bulletin VWS-12-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10157700
Published by NHTSA2019-04-08
Manufacturer's numberVWS-12-02
Manufacturer's date2012-10-01
NHTSA componentEQUIPMENT

NHTSA's summary

Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
VOLKSWAGEN BEETLE2010
VOLKSWAGEN BEETLE2011
VOLKSWAGEN BEETLE2012, 2013
VOLKSWAGEN BEETLE CONVERTIBLE2010 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN BEETLE CONVERTIBLE2011
VOLKSWAGEN BEETLE CONVERTIBLE2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN CC2010 to 2011
VOLKSWAGEN CC2012
VOLKSWAGEN CC2013
VOLKSWAGEN EOS2010, 2011, 2012, 2013
VOLKSWAGEN GOLF2010, 2011, 2012, 2013
VOLKSWAGEN GOLF R2012 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF R2013
VOLKSWAGEN GTI2010, 2011, 2012, 2013
VOLKSWAGEN JETTA2010, 2011, 2012, 2013
VOLKSWAGEN JETTA SPORTWAGEN2010, 2011, 2012, 2013
VOLKSWAGEN PASSAT2010, 2011, 2012, 2013
VOLKSWAGEN TIGUAN2010, 2011, 2012, 2013
VOLKSWAGEN TOUAREG2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20140682014-03-05. Accessories
20113312011-09-08. Accessories
11V1950002011-03-29. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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9114062024-04-15. Service bulletin. RNS 850 Radio Software Update
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TT9714022024-04-08. Service bulletin. Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)