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Service bulletin SSM 47858

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156588
Published by NHTSA2019-04-03
Manufacturer's numberSSM 47858
Manufacturer's date2019-03-14
NHTSA componentSUSPENSION:REAR; SUSPENSION

NHTSA's summary

Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts catalog. Refer to Workshop Manual (WSM), Section 204-02 for removal and installation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
FORD ESCAPE2013, 2014, 2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
16-00762020-12-07. Service bulletin. Some 2012-2013 Focus vehicles built on or before 10/22/2012 and 2013 Escape vehicles built on or before 12/3/2012 may exhibit a crunching or creaking type noise from the front suspension on low speed turns and over bumps.
SSM 474162018-09-10. Service bulletin. Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part BV6Z-5500-D with a solid bushing is available. Refer to Workshop Manual (WSM), Section 204-02 for removal and installation.
SSM 464952017-05-24. Service bulletin. SOME 2015-2017 ESCAPE AND MKC VEHICLES WITHOUT A VEHICLE DYNAMIC SUSPENSION SYSTEM AND BUILT ON 1-APR-2015 AND THROUGH 1-OCT-2016 MAY EXHIBIT A RATTLE AND/OR CLUNKING NOISE FROM THE REAR SUSPENSION WHILE DRIVING OVER BUMPS AND/OR MAKING TURNS AT LOW SPEEDS. SUSPECT REAR SHOCK ABSORBERS WILL COMPRESS 2-5 INCHES OF TRAVEL BEFORE SIGNIFICANT RESISTANCE IS OBSERVED. IF WORKSHOP MANUAL (WSM), SECTION 100-04 DIAGNOSTICS INDICATE A RATTLE AND/OR CLUNKING NOISE IS COMING FROM THE REAR SHOCK ABSORBER(S) THEN REFER TO WSM, SECTION 204-02 AND REPLACE THE REAR SHOCK ABSORBER(S)AS REQUIRED. FOR CLAIMING, USE CAUSAL PART 18125 AND APPLICABLE LABOR OPERATIONS IN SECTION 5 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 459622017-02-21. Service bulletin. 2017 ESCAPE VEHICLES EQUIPPED WITH LDWS CAN REQUIRE IPMA CAMERA ALIGNMENT FOR MULTIPLE REASONS AS REFERENCED IN WORKSHOP MANUAL (WSM) SECTION, 419-07. SOME OF THE REASONS WOULD INCLUDE WINDSHIELD REPLACEMENT, SUSPENSION REPAIR, ALIGNMENT OR MODIFICATIONS, INTERIOR MIRROR REPLACEMENT OR REPLACEMENT OF THE IPMA CAMERA. ON PREVIOUS INTEGRATED DIAGNOSTIC SYSTEM (IDS) SOFTWARE RELEASES THE LDWS CAMERA ALIGNMENT FUNCTION IS NOT PRESENT. USE IDS VERSION 101.01 OR HIGHER WHEN PERFORMING THE LDWS CAMERA ALIGNMENT FUNCTION.
TSB-13-5-112013-09-12. Service bulletin. FORD: WHEN DRIVING OVER BUMPS OR MAKING LOW SPEED TURNS, SOME VEHICLES MAY EXPERIENCE SOME NOISES FROM FRONT SUSPENSION, LIKE CREAKING OR CRUNCHING TYPE. MODEL 2012-2013 FOCUS, ESCAPE. *PE
ASI-321652013-06-26. Service bulletin. FORD: WHEN GOING OVER BUMPS IN ROAD, A CLUNKING NOISE IS HEARD. REAR LOWER SHOCK MOUNTING BOLTS NEEDS TO BE CHECKED FOR SEALING AND TORQUING FOR CORRECT SPECS AND REPLACE, IF NECESSARY AND KNUCKLE MOUNTING THREADS CLEANED, IF THERE IS CONTAMINATION. MODELS 2013 ESCAPE. *PE