Service bulletin SSM 46495
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10100517 |
| Published by NHTSA | 2017-05-24 |
| Manufacturer's number | SSM 46495 |
| Manufacturer's date | 2017-03-28 |
| NHTSA component | SUSPENSION |
NHTSA's summary
SOME 2015-2017 ESCAPE AND MKC VEHICLES WITHOUT A VEHICLE DYNAMIC SUSPENSION SYSTEM AND BUILT ON 1-APR-2015 AND THROUGH 1-OCT-2016 MAY EXHIBIT A RATTLE AND/OR CLUNKING NOISE FROM THE REAR SUSPENSION WHILE DRIVING OVER BUMPS AND/OR MAKING TURNS AT LOW SPEEDS. SUSPECT REAR SHOCK ABSORBERS WILL COMPRESS 2-5 INCHES OF TRAVEL BEFORE SIGNIFICANT RESISTANCE IS OBSERVED. IF WORKSHOP MANUAL (WSM), SECTION 100-04 DIAGNOSTICS INDICATE A RATTLE AND/OR CLUNKING NOISE IS COMING FROM THE REAR SHOCK ABSORBER(S) THEN REFER TO WSM, SECTION 204-02 AND REPLACE THE REAR SHOCK ABSORBER(S)AS REQUIRED. FOR CLAIMING, USE CAUSAL PART 18125 AND APPLICABLE LABOR OPERATIONS IN SECTION 5 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Suspension
| FORD ESCAPE | 2015, 2016, 2017 |
|---|---|
| LINCOLN MKC | 2015, 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 47858 | 2019-04-03. Service bulletin. Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts catalog. Refer to Workshop Manual (WSM), Section 204-02 for removal and installation. |
|---|---|
| SSM 47416 | 2018-09-10. Service bulletin. Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part BV6Z-5500-D with a solid bushing is available. Refer to Workshop Manual (WSM), Section 204-02 for removal and installation. |
| SSM 45962 | 2017-02-21. Service bulletin. 2017 ESCAPE VEHICLES EQUIPPED WITH LDWS CAN REQUIRE IPMA CAMERA ALIGNMENT FOR MULTIPLE REASONS AS REFERENCED IN WORKSHOP MANUAL (WSM) SECTION, 419-07. SOME OF THE REASONS WOULD INCLUDE WINDSHIELD REPLACEMENT, SUSPENSION REPAIR, ALIGNMENT OR MODIFICATIONS, INTERIOR MIRROR REPLACEMENT OR REPLACEMENT OF THE IPMA CAMERA. ON PREVIOUS INTEGRATED DIAGNOSTIC SYSTEM (IDS) SOFTWARE RELEASES THE LDWS CAMERA ALIGNMENT FUNCTION IS NOT PRESENT. USE IDS VERSION 101.01 OR HIGHER WHEN PERFORMING THE LDWS CAMERA ALIGNMENT FUNCTION. |