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Service bulletin PIT5565B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10154617
Published by NHTSA2019-03-18
Manufacturer's numberPIT5565B
Manufacturer's date2018-12-28
NHTSA componentSTEERING

NHTSA's summary

This Preliminary information communicates a repair procedure for a squeak/squawk type noise coming from the lower column/drivers footwell area when turning. It explains how to properly lubricate the column shaft boot where the shaft interacts with the boot where it passes through the boot.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CADILLAC ESCALADE2015, 2016, 2017, 2018, 2019
CHEVROLET SILVERADO 15002014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017, 2018, 2019
CHEVROLET TAHOE2015, 2016, 2017, 2018, 2019
GMC SIERRA 15002014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20184822018-09-07. Steering
18V5860002018-09-07. STEERING:ELECTRIC POWER ASSIST SYSTEM
20173252017-06-29. Steering
17V4140002017-06-29. STEERING:ELECTRIC POWER ASSIST SYSTEM
14V7190002014-11-10. STEERING:ELECTRIC POWER ASSIST SYSTEM
20145092014-11-07. Steering
20144432014-10-07. Steering
20142412014-06-19. Steering
14V3390002014-06-19. SERVICE BRAKES, HYDRAULIC:POWER ASSIST; STEERING:HYDRAULIC POWER ASSIST SYSTEM
20141722014-05-14. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23-NA-2012025-10-21. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
23-NA-1852025-04-28. Service bulletin. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
23-NA-2012024-10-24. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated.
24-NA-1852024-10-22. Service bulletin. This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
PIT53522024-04-01. Service bulletin. Power Tilt and Telescoping Steering Column Does Not Recall With Memory Functions.