WenmarOpen by Wenmar Pro

Service bulletin B320616

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10151312
Published by NHTSA2018-12-10
Manufacturer's numberB320616
Manufacturer's date2016-05-01
NHTSA componentSTEERING

NHTSA's summary

Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS). Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW 1 SERIES M2011 to 2013
BMW 525D XDRIVE2014
BMW 528I2011, 2012, 2013, 2014, 2015, 2016
BMW 535D2014, 2015, 2016
BMW 535I2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 535I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 550I2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 550I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 640I2012, 2013, 2014, 2015, 2016, 2017
BMW 650I2012, 2013, 2014, 2015, 2016, 2017
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LD2015
BMW 740LI2011, 2012, 2013, 2014, 2015
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 760LI2010, 2011, 2012
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 52012, 2013
BMW ACTIVE HYBRID 72012 to 2013
BMW ACTIVE HYBRID 72014, 2015
BMW ACTIVEHYBRID 72011
BMW F800 R2013
BMW F800 R2015, 2016
BMW M52013, 2014, 2015, 2016
BMW M62013, 2014, 2015, 2016, 2017
BMW R 1200 GS ADVENTURE2011 (the catalog's model; the bulletin names a series or trim of it)
BMW R 1200 GS ADVENTURE2017 (the catalog's model; the bulletin names a series or trim of it)
BMW R NINE T2015
BMW R1200 S ADVENTURE2014 to 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B3601212024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B3202232024-02-01. Service bulletin. SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
B6107212021-08-09. Service bulletin. Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning the steering wheel.
B3404142021-05-24. Service bulletin. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B5104162018-12-10. Service bulletin. Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. Friction between gap trim and the lower trim cover.
B5104162018-12-10. Service bulletin. SUBJECT Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. CAUSE Friction between gap trim and the lower trim cover
B0703142018-12-10. Service bulletin. This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
3201132018-12-03. Service bulletin. Squeaking Noises when Steering Wheel Is Turned. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.
B2701182018-12-03. Service bulletin. "?DYNAMIC STABILTY CONTROL WARNING ON WITH LIMITED POWER STEERING ASSIST This Service Information bulletin replaces SI B34 09 16 dated January 2017 What's New: ? This SIB is a complete revision of B34 09 16. Steering feels heavy (limited power assist) The Dynamic Stability Control (DSC) light and Service Engine Soon light may be on. The following message may be displayed in the Check Control (CC): * CCM 350 ""It is possible to continue to drive. All-wheel drive system."" * Other CC messages may be stored related to: Restraint system / lane change warning / distance information / pedestrian protection. One or both of the following faults are stored in the DSC: * D36500 - Message fault (xDrive actuator information, ID: XDRV_ACT_INFO) - Timeout * D356E4 - Message fault (status of distribution of the longitudinal torque on the front axle rear axle, ID: ST_REPAT_XTRQ_FTAX_BAX) - Timeout The following faults can also be stored in the DDE or DME: * DDE: CD95E0 - Message (ST_REPAT_XTRQ_FTAX_BAX, 19.3.4,FX), Timeout: Message (status of distribution of longitudinal torque of front axle rear axle) from longitudinal torque distribution failed * DME: CDA056 - FlexRay, message (status of distribution of longitudinal torque of front axle rear axle / xDrive actuator information, 19.3.4): missing Internal fault in the transfer case control unit (Longitudinal Torque Module - LMV). "
1209122018-11-26. Service bulletin. Intermittently, the engine idle speed may fluctuate up and down or cut off under any of the following circumstances, without any relevant faults stored in the DME memory: * While driving off throttle (coasting) and braking at speeds below approx. 10 mph * While idling, low-speed maneuvering such as parking, or if the steering is turned to the full-lock position Unfavorable DME software