Service bulletin 320210
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10150107 |
| Published by NHTSA | 2018-12-03 |
| Manufacturer's number | 320210 |
| Manufacturer's date | 2013-03-01 |
| NHTSA component | SUSPENSION; STEERING |
NHTSA's summary
"Squeaking Noises from Steering Wheel While Turning. There is a squeaking noise from the steering column when the steering wheel is turned. The rubber boot on the steering column is not positioned correctly or lacks sufficient grease for the plastic bearing. INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan, using the latest ISTA version. In ""Information Search,"" select the ""Function Structure"" tab. Select ""Chassis and Suspension / Steering / Steering interference noise,"" and then press ""Start Search."" Select test plan ""AM3201_00222 - Steering noises."" The BMW Group has integrated NED (Non-electric Diagnosis) into diagnosis for the purpose of finding the cause of mechanical, acoustic and visual problems. Refer to bulletin B07 03 10 for more details."
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering, Suspension
| BMW X5 | 2007, 2008, 2009, 2010, 2011, 2012, 2013 |
|---|---|
| BMW X5 M | 2010 to 2012 |
| BMW X6 | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| BMW X6 M | 2010 to 2012 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2018275 | 2018-05-23. Steering |
|---|---|
| 2012396 | 2012-11-26. Steering |
| 12V267000 | 2012-06-13. STEERING |
| 2012178 | 2012-06-12. Steering |
| 08V170000 | 2008-04-11. SUSPENSION:REAR |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B310112 | 2020-09-14. Service bulletin. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. |
|---|---|
| B070314 | 2018-12-10. Service bulletin. This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction. |
| 310112 | 2018-12-03. Service bulletin. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle) |
| 320313 | 2018-12-03. Service bulletin. Steering Column Automatic Adjustment Is Inoperative. The steering column automatic adjustment, when leaving and entering the vehicle, is inoperative. The steering column manual adjustment works properly. CAUSE CAS (Car Access System) error: Electric steering column adjustment is not initialized. No faults codes are stored in the system. |
| 120512 | 2018-11-26. Service bulletin. N63: Drop in Engine Speed While Turning at Low Speeds. The engine speed may drop significantly below normal idling speed if the steering wheel is turned sharply at lower road speeds. Unfavorable DME software |
| 120912 | 2018-11-26. Service bulletin. Intermittently, the engine idle speed may fluctuate up and down or cut off under any of the following circumstances, without any relevant faults stored in the DME memory: * While driving off throttle (coasting) and braking at speeds below approx. 10 mph * While idling, low-speed maneuvering such as parking, or if the steering is turned to the full-lock position Unfavorable DME software |
| B310112 | 2018-11-05. Service bulletin. CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle) |
| B310112 | 2018-07-16. Service bulletin. CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. |
| B310112 | 2018-05-21. Service bulletin. CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING |
| SIB-33-03-14 | 2014-09-03. Service bulletin. BMW: DUE TO GUIDE SUPPORTS BEING INCORRECT, THE REAR SHOCK ABSORBERS WERE ASSEMBLED, WHICH WITHIN A LOW MILEAGE CAUSES A RATTLING NOISE. MODEL F15 (X5). *PE |