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Service bulletin B310112

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10142929
Published by NHTSA2018-07-16
Manufacturer's numberB310112
Manufacturer's date2018-01-01
NHTSA componentSTEERING; POWER TRAIN:AXLE ASSEMBLY

NHTSA's summary

CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Transmission and driveline, Axle

Vehicles listed
BMW 525D XDRIVE2014
BMW 535I2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 550I2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 6 SERIES2012
BMW 640I2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW 650I2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LI2012, 2013, 2014, 2015
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 760LI2011, 2012, 2013, 2014, 2015
BMW ACTIVE HYBRID 32015
BMW ACTIVE HYBRID 72012
BMW ACTIVE HYBRID 72014
BMW ACTIVEHYBRID 72011
BMW F800 GT2017
BMW F800 R2013
BMW F800 R2015
BMW K1300 S2015
BMW M22016, 2017, 2018
BMW M32015, 2016, 2017, 2018
BMW M42015, 2016, 2017, 2018
BMW M62012, 2013, 2014, 2015, 2016, 2017
BMW R NINE T2015
BMW R1200 R2018
BMW R1200 S ADVENTURE2014
BMW R1200 S ADVENTURE2018
BMW X52006, 2007, 2008, 2009, 2010
BMW X52012, 2013, 2014, 2015, 2016, 2017, 2018
BMW X5 DIESEL SAV2011
BMW X5 M2010 to 2012
BMW X5 M2018
BMW X62008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW X6 M2010 to 2012
BMW X6 M2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B3409212021-11-08. Service bulletin. A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operationwhen braking from low speed.
B3303182019-02-25. Service bulletin. KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. A hard knocking noise is heard from the rear axle area during load reversals. The tuning of the rear suspension mount for the differential.
MC626947342018-12-10. Service bulletin. Counterbalance shaft seal leaking. Faulty seal contact surface of the balance weight.
B3302152018-11-13. Service bulletin. "Grinding or cracking noise when putting vehicle in gear/ ""Drive Disturbed"" displayed. A metallic grinding or cracking noise is heard from the rear of the vehicle when selecting Drive or Reverse. There may also be a Check Control message ""Drive Disturbed"" displayed. CAUSE The inner and/or outer universal joint on the right and/or left rear output shaft has failed."
B3408142018-11-05. Service bulletin. Ticking Noise from Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.
B3101122018-11-05. Service bulletin. CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
B3103182018-10-09. Service bulletin. CRACKING NOISE FROM FRONT OF VEHICLE WHILE TURNING OR PARKING: Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed.
SI-B31-01-082010-01-06. Service bulletin. BMW: REPLACEMENT OF FRONT OUTER CV JOINT. COMPLAINTS OF CLICKING OR GRINDING NOISES COMING FROM THE FRONT AXLE AREA WHEN MAKING A TURN. THE FRONT OUTER CONSTANT VELOCITY JOINT BOOT IS SPLIT OPEN AND THE JOINT IS ALREADY DAMAGED. *PE