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Service bulletin B310112

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10146821
Published by NHTSA2018-11-05
Manufacturer's numberB310112
Manufacturer's date2016-09-01
NHTSA componentPOWER TRAIN:AXLE ASSEMBLY

NHTSA's summary

CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Axle

Vehicles listed
BMW 1 SERIES M2011 to 2013
BMW 525D XDRIVE2014
BMW 528I2011, 2012, 2013, 2014, 2015, 2016
BMW 535D2014, 2015, 2016
BMW 535I2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 535I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 550I2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 550I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 640I2012, 2013, 2014, 2015, 2016, 2017
BMW 650I2012, 2013, 2014, 2015, 2016, 2017
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LD2015
BMW 740LI2011, 2012, 2013, 2014, 2015
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 760LI2010, 2011, 2012
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 32012
BMW ACTIVE HYBRID 32015
BMW ACTIVE HYBRID 52013
BMW ACTIVE HYBRID 72012
BMW ACTIVE HYBRID 72014
BMW ACTIVEHYBRID 72011
BMW F800 R2013
BMW F800 R2015, 2016
BMW M52013, 2014, 2015, 2016
BMW M62013, 2014, 2015, 2016, 2017
BMW R 1200 GS2013
BMW R 1200 GS ADVENTURE2011 (the catalog's model; the bulletin names a series or trim of it)
BMW R 1200 GS ADVENTURE2017 (the catalog's model; the bulletin names a series or trim of it)
BMW R NINE T2015
BMW R1200 S ADVENTURE2014 to 2016
BMW X52007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X5 M2010 to 2012
BMW X62008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X6 M2010 to 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
MC626947342018-12-10. Service bulletin. Counterbalance shaft seal leaking. Faulty seal contact surface of the balance weight.
B3302152018-11-13. Service bulletin. "Grinding or cracking noise when putting vehicle in gear/ ""Drive Disturbed"" displayed. A metallic grinding or cracking noise is heard from the rear of the vehicle when selecting Drive or Reverse. There may also be a Check Control message ""Drive Disturbed"" displayed. CAUSE The inner and/or outer universal joint on the right and/or left rear output shaft has failed."
B3408142018-11-05. Service bulletin. Ticking Noise from Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.
B3101122018-07-16. Service bulletin. CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
SI-B31-01-082010-01-06. Service bulletin. BMW: REPLACEMENT OF FRONT OUTER CV JOINT. COMPLAINTS OF CLICKING OR GRINDING NOISES COMING FROM THE FRONT AXLE AREA WHEN MAKING A TURN. THE FRONT OUTER CONSTANT VELOCITY JOINT BOOT IS SPLIT OPEN AND THE JOINT IS ALREADY DAMAGED. *PE