Service bulletin SSM 47539

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10149771
Published by NHTSA	2018-12-03
Manufacturer's number	SSM 47539
Manufacturer's date	2018-09-21
NHTSA component	VISIBILITY

NHTSA's summary

Some 2015-2019 MKC vehicles may exhibit a whistle and/or wind noise at highway speed from the exterior mirror area. Use Workshop Manual (WSM), Section 100-04 and 501-00 for diagnosis of whistle and/or wind noise. If the exterior mirror(s) are identified as the source of the noise verify the distance between the exterior mirror base and the mirror cover before attempting other repairs. A minimum measurement of 1mm (0.0393 in) should be present between the exterior mirror base and the mirror cover. Refer to WSM, Section 501-09 for information on measuring and adjusting the distance between the exterior mirror base and mirror cover. If a minimum measurement of 1mm (0.0393 in) is not maintained between the exterior mirror base and the mirror cover when the exterior mirror(s) are serviced it may create a whistle and/or wind noise concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
LINCOLN MKC	2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2025449	2025-09-03. Visual System
2025224	2025-04-24. Visual System
2014332	2014-08-06. Visual System
14V484000	2014-08-06. VISIBILITY:WINDSHIELD

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB160058	2021-12-20. Service bulletin. Wind or whistle noise froim exterior mirror(s) at highway speed
Service	2021-12-20. Service bulletin. Online automotive service information system for March 2016
16-0058	2020-12-07. Service bulletin. Some 2015-2016 MKC and 2016 MKX vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed.
SSM 48130	2019-09-06. Service bulletin. Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
TSB 19-2200	2019-07-03. Service bulletin. Some 2015-2016 MKC vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. To correct the condition, follow the Service Procedure steps to add foam to the back of the mirror cover for the affected side(s).
TSB 19-2037	2019-04-02. Service bulletin. Some 2015-2019 MKC vehicles equipped with memory mirrors built on or before 16-Feb-2019 may experience a ratcheting/clicking noise from the exterior mirror(s) glass which can occur when one or more of the following actions occur: customer unlocks vehicle, memory mirrors glass position recall to previous setting or memory mirrors button activation.
SSM 47678	2019-01-07. Service bulletin. 2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). This is the normal vent position for optimal noise, vibration, harshness (NVH) and windnoise qualities. When the vent is closed, the front sliding glass panel will open to the 10 mm (.394 in) position and then close. The front sliding glass panel also opens to the 10 mm (.394 in) position to give the front sliding glass panel enough clearance before it opens to the rearward position. This is a normal operating characteristic of the front sliding glass panel. No repairs are required.
TSB 17-0024	2017-05-12. Service bulletin. SOME 2017 MKC VEHICLES BUILT ON OR BEFORE 13-FEB-2017 MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. THIS IS DUE TO THE DEFROST VENT TRIM PANEL CONTACTING BARE METAL ON TOP OF THE COWL CLOSE TO THE WINDSHIELD. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
TSB 16-0156	2017-03-20. Service bulletin. SOME 2017 MKC VEHICLES MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. THIS IS DUE TO THE DEFROST VENT TRIM PANEL CONTACTING BARE METAL ON TOP OF THE COWL CLOSE TO THE WINDSHIELD. FOLLOW THE TSB SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 45972	2017-02-21. Service bulletin. SOME 2015-2016 MKC VEHICLES EQUIPPED WITH MEMORY MIRRORS BUILT ON OR BEFORE 12/7/2015 MAY EXPERIENCE A RATCHETING/CLICKING NOISE FROM THE EXTERIOR MIRROR(S)GLASS WHEN ONE OR MORE OF THE FOLLOWING ACTIONS OCCUR: VEHICLE UNLOCKED, VEHICLE FIRST STARTED, MEMORY MIRROR BUTTONS ACTIVATED OR WHEN POWER FOLD MIRRORS ARE OPERATED. REPROGRAM THE DRIVER DOOR MODULE (DDM) AND/OR PASSENGER DOOR MODULE (PDM) WITH LATEST CALIBRATION USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 101.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 14B291 AND REFER TO SECTION 10 IN THE SLTS MANUAL FOR APPLICABLE LABOR OPERATIONS.