Service bulletin B621017
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10146684 |
| Published by NHTSA | 2018-11-05 |
| Manufacturer's number | B621017 |
| Manufacturer's date | 2017-08-01 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY. After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| BMW 228I | 2014, 2015, 2016 |
|---|---|
| BMW 230I | 2017, 2018 |
| BMW 320I | 2013, 2014, 2015, 2016, 2017 |
| BMW 328D | 2014, 2015, 2016, 2017 |
| BMW 328I | 2012, 2013, 2014, 2015, 2016 |
| BMW 330E | 2016, 2017 |
| BMW 330I | 2017 |
| BMW 335I | 2012, 2013, 2014, 2015, 2016 |
| BMW 340I | 2016, 2017 |
| BMW 428I | 2014, 2015, 2016 |
| BMW 430I | 2017, 2018 |
| BMW 435I | 2014, 2015, 2016 |
| BMW 440I | 2017, 2018 |
| BMW 5-SERIES GRAN TURISMO | 2017 |
| BMW 530E | 2018 |
| BMW 530I | 2017, 2018 |
| BMW 540D | 2018 |
| BMW 540I | 2017 |
| BMW 550I | 2017 |
| BMW 750LI | 2016 |
| BMW ACTIVE HYBRID 3 | 2013 |
| BMW ACTIVE HYBRID 3 | 2014, 2015 |
| BMW F800 R | 2017 |
| BMW M235I | 2014, 2015, 2016 |
| BMW M240I | 2017, 2018 |
| BMW R 1200 GS ADVENTURE | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R NINE T | 2017 |
| BMW R1200 RT POLICE | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R1200 S ADVENTURE | 2017 to 2018 |
| BMW S1000 R | 2018 |
| BMW X1 | 2016, 2017 |
| BMW X1 SAV | 2016 to 2017 |
| BMW X3 | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW X4 | 2015, 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026332 | 2026-07-08. Electrical |
|---|---|
| 26V441000 | 2026-07-08. ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY |
| 24V608000 | 2024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP |
| 2019310 | 2019-06-20. Electrical |
| 17V719000 | 2017-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 17V488000 | 2017-08-03. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:BRAKE LIGHTS |
| 2015343 | 2015-07-30. Electrical |
| 13V570000 | 2013-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B720125 | 2026-02-23. Warranty extension. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture) |
|---|---|
| B720125 | 2025-11-03. Warranty extension. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture) |
| B720125 | 2025-04-18. Warranty extension. The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date. |
| B012016 | 2025-02-24. Warranty extension. The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date. |
| B011624 | 2025-01-23. Warranty extension. The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty. |
| B011824 | 2025-01-02. Warranty extension. The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date. |
| B011124 | 2024-12-31. Warranty extension. the High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date. |
| 011024 | 2024-12-31. Warranty extension. The High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service/first delivery date. |
| B840324 | 2024-10-19. Service bulletin. The “End of life” or “Emergency call system error” Check Control message appears in the vehicle. The following fault memory entry is stored: B7F341 – Emergency battery: Hardware faulty |
| B640422 | 2024-03-02. Service bulletin. An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors. |