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Service bulletin B840311

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10146658
Published by NHTSA2018-11-05
Manufacturer's numberB840311
Manufacturer's date2017-04-01
NHTSA componentEQUIPMENT

NHTSA's summary

"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BMW 1 SERIES2011
BMW 1 SERIES M2011 to 2013
BMW 128I2008, 2009, 2010, 2011, 2012
BMW 128I US2009 (the catalog's model; the bulletin names a series or trim of it)
BMW 128I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 135I2008, 2009, 2010, 2011, 2012, 2013
BMW 135I COUPE2007
BMW 135I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 228I2014, 2015, 2016
BMW 230I2017
BMW 320I2013, 2014, 2015, 2016, 2017
BMW 325I2006
BMW 325XI2006
BMW 325XIT2006 (the catalog's model; the bulletin names a series or trim of it)
BMW 3282007 to 2010
BMW 328D2014, 2015, 2016, 2017
BMW 328I2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BMW 328XI2007, 2008
BMW 328XI2009 to 2012
BMW 330E2016, 2017
BMW 330I2006
BMW 330I2017
BMW 330XI2006
BMW 3352007 to 2010
BMW 335D2009, 2010, 2011
BMW 335I2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BMW 335I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 335IS2011
BMW 335IS2013
BMW 335XI2007, 2008
BMW 335XI2009 to 2010
BMW 340I2016, 2017
BMW 428I2014, 2015, 2016
BMW 430I2017
BMW 435I2014, 2015, 2016
BMW 440I2017
BMW 5-SERIES GRAN TURISMO2017
BMW 525D XDRIVE2014
BMW 528I2011, 2012, 2013, 2014, 2015, 2016
BMW 530I2017
BMW 535D2014, 2015, 2016
BMW 535I2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 535I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 540I2017
BMW 550I2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 550I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 640I2012, 2013, 2014, 2015, 2016, 2017
BMW 650I2012, 2013, 2014, 2015, 2016, 2017
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LD2015
BMW 740LI2011, 2012, 2013, 2014, 2015
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2016
BMW 760LI2010, 2011, 2012
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 32012 to 2013
BMW ACTIVE HYBRID 32014, 2015
BMW ACTIVE HYBRID 52013
BMW ACTIVE HYBRID 72012
BMW ACTIVE HYBRID 72014
BMW ACTIVEHYBRID 72011
BMW F800 R2013
BMW F800 R2015, 2016, 2017
BMW I32014, 2015, 2016, 2017
BMW I82014, 2015, 2016, 2017
BMW M22016, 2017
BMW M235I2014, 2015, 2016
BMW M240I2017
BMW M32008, 2009, 2010, 2011, 2012, 2013
BMW M32015, 2016, 2017
BMW M3 US2011
BMW M42015, 2016, 2017
BMW M52013, 2014, 2015, 2016
BMW M62013, 2014, 2015, 2016, 2017
BMW R 1200 GS2013
BMW R 1200 GS ADVENTURE2011 (the catalog's model; the bulletin names a series or trim of it)
BMW R 1200 GS ADVENTURE2017 (the catalog's model; the bulletin names a series or trim of it)
BMW R NINE T2015
BMW R NINE T2017
BMW R1200 RT POLICE2017 (the catalog's model; the bulletin names a series or trim of it)
BMW R1200 S ADVENTURE2014 to 2017
BMW X12016, 2017
BMW X1 SAV2012 to 2017
BMW X32011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X42015, 2016, 2017
BMW X52007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X5 M2010 to 2012
BMW X62008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X6 M2010 to 2012
BMW Z42009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20181592018-04-04. Accessories
17V4810002017-07-28. EQUIPMENT
17V3270002017-05-18. TIRES; EQUIPMENT:OTHER:LABELS
10V2330002010-06-02. EQUIPMENT:OTHER:LABELS
10V0470002010-02-18. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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