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Service bulletin B840214

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10145320
Published by NHTSA2018-10-09
Manufacturer's numberB840214
Manufacturer's date2018-07-01
NHTSA componentEQUIPMENT

NHTSA's summary

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BMW 228I2014, 2015, 2016
BMW 230I2017, 2018
BMW 3 SERIES2005
BMW 3 SERIES2005
BMW 3 SERIES2005
BMW 3 SERIES2005
BMW 3 SERIES2005
BMW 3 SERIES2005
BMW 320I2012
BMW 320I2013, 2014, 2015, 2016, 2017, 2018
BMW 323I2006 to 2007
BMW 325I2005, 2006
BMW 325XI2005, 2006
BMW 328D2014, 2015, 2016, 2017, 2018
BMW 328I2006
BMW 328I2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BMW 328XI2006
BMW 328XI2007, 2008
BMW 330E2016, 2017, 2018
BMW 330I2006
BMW 330I2017, 2018
BMW 330XI2006
BMW 335D2009, 2010, 2011
BMW 335I2006
BMW 335I2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BMW 335I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 335IS2013
BMW 335XI2007, 2008
BMW 340I2016, 2017, 2018
BMW 428I2014, 2015, 2016
BMW 430I2017, 2018
BMW 435I2014, 2015, 2016
BMW 440I2017, 2018
BMW 525D XDRIVE2014
BMW 528I2011, 2012, 2013, 2014, 2015, 2016
BMW 530E2018
BMW 530I2017, 2018
BMW 535D2014, 2015, 2016
BMW 535I2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 535I ACTIVEHYBRID2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 540D2018
BMW 540I2017, 2018
BMW 550I2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 640I2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW 650I2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LE2017 to 2018
BMW 740LI2012, 2013, 2014, 2015
BMW 740LI2016 to 2018
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2016 to 2018
BMW 760LI2010, 2011, 2012, 2013, 2014, 2015
BMW ACTIVE HYBRID 72012
BMW ACTIVE HYBRID 72014
BMW ACTIVEHYBRID 72011
BMW F800 R2013
BMW F800 R2015
BMW I32014, 2015, 2016, 2017, 2018
BMW I82014, 2015, 2016, 2017
BMW K1200 R2007
BMW M22016, 2017, 2018
BMW M235I2014, 2015, 2016
BMW M240I2017, 2018
BMW M32008, 2009, 2010
BMW M32012, 2013
BMW M32015, 2016, 2017, 2018
BMW M3 US2011
BMW M42015, 2016, 2017, 2018
BMW M52012
BMW M52013, 2014, 2015, 2016
BMW M52018
BMW M550I2018
BMW M62012, 2013, 2014, 2015, 2016, 2017, 2018
BMW M760LI2017 to 2018
BMW R NINE T2015
BMW X12016, 2017, 2018
BMW X1 SAV2016 to 2017
BMW X22018
BMW X32011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW X42015, 2016, 2017, 2018
BMW X52006, 2007, 2008, 2009, 2010
BMW X52012, 2013, 2014, 2015, 2016, 2017, 2018
BMW X5 DIESEL SAV2011
BMW X5 M2010 to 2012
BMW X5 M2018
BMW X62008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW X6 M2010 to 2012
BMW X6 M2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V6520002018-09-20. EQUIPMENT:ELECTRICAL
17V3270002017-05-18. TIRES; EQUIPMENT:OTHER:LABELS
10V2330002010-06-02. EQUIPMENT:OTHER:LABELS
10V0470002010-02-18. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B6127232023-12-06. Service bulletin. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
B6528232023-10-01. Service bulletin. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
B1204232023-09-25. Service bulletin. ?An unapproved nut was used for the ground point for the chassis ground.
SB23-012023-08-03. Service bulletin. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
sb23-01TMS2023-08-02. Service bulletin. This is the companion to SPL Parts, Inc.'s SB 23-01 mailed by private label independent distributor Turner Motorsports.
SB 23-012023-08-02. Service bulletin. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.
B1203232023-07-24. Service bulletin. BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B0101222023-06-26. Service bulletin. With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.