Service bulletin 00-002-18-3463a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10143959
Published by NHTSA	2018-08-20
Manufacturer's number	00-002-18-3463a
Manufacturer's date	2018-06-18
NHTSA component	LANE DEPARTURE: SENSING SYSTEM: CAMERA

NHTSA's summary

In support of the new Mazda6 Signature model, Mazda will ship to dealers a new Special Service Tool (SST) to allow for the aiming of the 360 Degree Camera System. Please follow the aiming instructions on MGSS (360° VIEW MONITOR SYSTEM AIMING).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance

Vehicles listed
MAZDA MAZDA6	2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SA-001/22	2022-02-04. Service bulletin. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock
15-004-21-3835	2021-12-02. Service bulletin. NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX. If B61L-67-XCX appears in the GEPC search, the VIN is applicable for this repair only if the part has been previously replaced with KDD1-67-XCX. Some vehicles may exhibit the master warning light (and other warning lights) illuminated while driving, with DTC B115E:76 stored in memory.
01-014-21-3840	2021-10-31. Service bulletin. Some vehicles may exhibit the CHECK ENGINE light on with DTC P011B:00 (Engine coolant temperature/IAT: Correlation error) when using an engine block heater which is set up by MCI as local accessory parts. Due to variation of block heater performance and environmental conditions against the SKYACTIV-G 2.5T engine, the PCM has difficulty detecting block heater operation. To eliminate this concern, the control software of the PCM has been modified to increase the margin for the block heater detection performance to the similar level as 2019 and later models.
SA-036-21	2021-06-03. Service bulletin. Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles], B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles build on or before March 2, 2019], No DTC - Gen 7 vehicles built after March 2, 2019, DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.
SA-022-21	2021-04-06. Service bulletin. When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST.
15-003-20-3737a	2020-11-03. Service bulletin. Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and CX-5, the following error messages may appear in the instrument cluster. • Front camera sensor system malfunction • Forward Smart City Brake Support Malfunction • Driver attention alert system malfunction. This may be caused by the battery voltage falling and the EPS control module failing the initial learning for the steering center position while cranking. The FSC detects the error notified by the EPS control module. To correct this concern, the control software of the EPS control module has been modified while the repair procedure modifies the FSC for earlier repairs in the market.
SA-062-20	2020-09-03. Service bulletin. Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: • The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: • The windshield is dirty • The FSC lens is foggy • There is low visibility due to rain, fog or snow • It is at night and there is not enough light • There is direct or reflected sunlight on the FSC • There is problem with the FSC • There is a problem with the AUTOHOLD control function. • There is a problem with the electric parking brake (EPB).
SA-037-20	2020-04-06. Service bulletin. Some vehicles may have one of the following DTCs stored in memory: • C1001:92 - Forward sensing camera (FSC) poor field of view • B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. • In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). • In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.
15-004-19-3639	2019-10-04. Service bulletin. Some customer's may complain that In heavy rain, the front parking sensor system detects objects despite nothing being in front of the vehicle, and no related DTCs are stored. This may be caused by the ultrasonics diffusing inside when the front parking sensors get wet. As a result, the parking assist unit mistakenly detects objects near the front of the vehicle. To correct this issue, the detecting logic in close range has been improved.
09-033-19-3590	2019-08-21. Service bulletin. Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB interference with the harness of the rear parking sensor (when the USB power outlet is broken).To correct this issue, the configuration of the USB power outlet has been changed to improve durability.