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Service bulletin PI0086E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10139071
Published by NHTSA2018-06-04
Manufacturer's numberPI0086E
Manufacturer's date2013-05-28
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry® Phone - Bluetooth® Issues Concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
BUICK ENCLAVE2009, 2010, 2011, 2012, 2013
BUICK LACROSSE2009, 2010, 2011, 2012, 2013
BUICK LUCERNE2009, 2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013
BUICK VERANO2012, 2013
CADILLAC ATS2013
CADILLAC CTS2008, 2009, 2010, 2011, 2012, 2013
CADILLAC DTS2009, 2010, 2011
CADILLAC ESCALADE2009, 2010, 2011, 2012, 2013
CADILLAC ESCALADE ESV2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2009, 2010, 2011, 2012, 2013
CADILLAC STS2009, 2010, 2011
CADILLAC XLR2009
CADILLAC XTS2013
CHEVROLET AVALANCHE2009, 2010, 2011, 2012, 2013
CHEVROLET CAMARO2010, 2011, 2012, 2013
CHEVROLET COBALT2009, 2010
CHEVROLET COLORADO2011, 2012
CHEVROLET CORVETTE2009, 2010, 2011, 2012, 2013
CHEVROLET CRUZE2011, 2012, 2013
CHEVROLET EQUINOX2009, 2010, 2011, 2012, 2013
CHEVROLET EXPRESS2011, 2012, 2013
CHEVROLET HHR2009, 2010, 2011
CHEVROLET IMPALA2009, 2010, 2011, 2012, 2013
CHEVROLET MALIBU2009, 2010, 2011, 2012, 2013
CHEVROLET ORLANDO2012, 2013
CHEVROLET SILVERADO 15002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013
CHEVROLET SUBURBAN2009, 2010, 2011, 2012, 2013
CHEVROLET TAHOE2009, 2010, 2011, 2012, 2013
CHEVROLET TRAILBLAZER2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013
CHEVROLET TRAX2013
CHEVROLET VOLT2011, 2012, 2013
GMC ACADIA2009, 2010, 2011, 2012, 2013
GMC CANYON2011, 2012
GMC ENVOY2009
GMC SAVANA2011, 2012, 2013
GMC SIERRA 25002009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013
GMC YUKON2009, 2010, 2011, 2012, 2013
GMC YUKON XL2009, 2010, 2011
GMC YUKON XL2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
HUMMER H22009
HUMMER H32009
PONTIAC G52009, 2010
PONTIAC G62009
PONTIAC G82009
PONTIAC SOLSTICE2009
PONTIAC TORRENT2009
SAAB 9-7X2009
SATURN AURA2009
SATURN OUTLOOK2009
SATURN SKY2009
SATURN VUE2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20232102023-04-06. Electrical
23V2470002023-04-06. ELECTRICAL SYSTEM:WIRING
20194632019-09-19. Electrical
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
20165972016-11-29. Electrical
20163502016-07-07. Electrical
16V5170002016-07-07. SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING
16V5070002016-07-05. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; ELECTRICAL SYSTEM:WIRING
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
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21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
18-NA-1802025-01-08. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.