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Service bulletin PIT5390B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10137166
Published by NHTSA2018-05-21
Manufacturer's numberPIT5390B
Manufacturer's date2018-03-01
NHTSA componentELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver’s door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time. As long as the driver’s door remains open the alarm will not turn back on and the new transmitters can be programmed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Ignition

Vehicles listed
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018
CHEVROLET SUBURBAN2015, 2016, 2017, 2018
CHEVROLET TAHOE2015, 2016, 2017, 2018
GMC YUKON DENALI2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V6400002015-10-09. ELECTRICAL SYSTEM:IGNITION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIP5130D2024-04-22. Service bulletin. Engine Cranks But Will Not Start May Set P00C6.
PIT53002024-01-08. Service bulletin. Normal Characteristic - No Remote Detected / Place Key in Transmitter Pocket/Press Brake To Restart DIC Messages
PIC5650K2023-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
18NA2592022-05-31. Service bulletin. This service bulletin provides repair information to correct a customer concern of passive entry and passive starting functions are always inoperative on one, or both, of the RKE Fobs, possible various DIC messages.
PIT5233B2018-06-04. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
18NA1112018-05-21. Service bulletin. This technical bulletin provides information on Media Disc Player Eject Button and Multifunction Switches 1 and 2 Stay Illuminated After the Ignition Is Turned Off and that this is a normal characteristic.
140089004D2018-04-23. Service bulletin. The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.
PIT5233D2018-02-21. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIE03522017-08-31. Service bulletin. This engineering informational bulletin is requesting information on vehicles with the condition of Engine No Crank/No Start Due to Discharged Battery
PI1098A2017-08-15. Service bulletin. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.